Benedict Carl Manpower Inc

The Project and Facilities Head will manage the day-to-day facilities and operations services for assigned sites, ensuring that services are delivered according to contract requirements, SLAs/KPIs, quality standards, and client expectations.
Key Responsibilities:
Oversee facilities operations, repairs, maintenance, and emergencies.
Manage vendors and service providers, including performance, contracts, invoices, and service quality.
Supervise the Helpdesk, ensuring service requests and complaints are properly recorded, escalated, and resolved, with 90% processed within the same day.
Monitor budgets, expenses, cost estimates, and cost-saving initiatives.
Prepare operational, financial, KPI, and Helpdesk reports for management and clients.
Lead and develop the facilities team, including daily supervision, meetings, training, and performance monitoring.
Oversee preventive maintenance programs, including the 52-week maintenance schedule and actual completion of planned activities.
Ensure contract compliance and business continuity and support new sites, projects, and other FM initiatives.
Monitor client satisfaction and implement improvements based on feedback.
The role would suit someone with experience in Facilities Management, Property/Building Management, Engineering Operations, or Integrated Facilities Management, particularly someone who has handled:
Facilities + Maintenance + Vendors + Budget + Team Management + Client/Helpdesk Operations.
The person needs to be comfortable being both hands-on operationally and responsible for reporting, budgeting, vendor management, and people supervision.
Qualification:
Bachelor Degree in Engineering, Architecture, Facilities Management, Construction Management.
Must be a PRC professional license for relevant engineering, architectural disciplines.
With preferably 10+ years of relevant experience ad 5 years in senior management or leadership role
Experience in managing commercial, industrial, multi-site facilities is an advantage.
Relevant certification such as Certified Manager (CFM)
Facility Management Professional (FMP)
Occupational Safety and Health (OSH)
Proven track record track in managing large scale facilities
Significant CAPEX/OPEX budget experience
Pay: Php120,000.00 - Php140,000.00 per month
Benefits:
<ul>
<li>Company Christmas gift</li>
<li>Company events</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>On-site parking</li>
<li>Opportunities for promotion</li>
<li>Pay raise</li>
</ul>
Work Location: In person

Project and Facilities Management Group Head

Project and Facilities Management Group Head

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