Project & Mobilization Manager

Job Summary
To collaborate with the Management team, other departments, and prospective partners to project manage new opportunities and deployment to deliver a successful mobilization. Ensure the effective management of organizational change during project mobilization, minimizing resistance, and fostering adoption to support seamless transitions.

Job Description

• Oversee the mobilization of new business partners going-live, ensuring a smooth handover to Business-as-Usual (BAU) teams.
• Manage the launch of new services for existing partners upon request from BAU teams.
• Lead project management efforts, ensuring detailed project actions, timelines and budgets are prepared and maintained.
• Schedule project meetings and provide updates to City SMEs on progress, issues, timelines, recruitment, project risks, and other key aspects.
• Prepare and distribute weekly mobilization status updates.
• Design and implement structured change management plans and frameworks to support project mobilization and adoption.
• Identify key stakeholders, assess their impact, and develop engagement plans to ensure alignment and buy-in.
• Drive clear, consistent, and timely communication plans to educate, inform, and prepare stakeholders for upcoming changes.
• Conduct assessments to identify potential risks, challenges, and resistance points, implementing mitigation strategies as needed.
• Monitor organisational readiness and adoption rates, making adjustments to plans and interventions as required.
• Work closely with operational leaders and other teams to embed change processes within business functions.
• Measure the effectiveness of change initiatives, capturing lessons learned and refining future change strategies accordingly.

Job Specifications

• Bachelor's degree in Business Administration, Management, or related field.
• 3-5 years of experience in project management and planning.
• Proven track record of successfully managing complex projects.
• Facilities maintenance mobilizations of hard and soft maintenance programs.
• Extensive experience as a hands-on manager responsible for multiple projects.
• Time management and planning abilities.
• Excellent communication and interpersonal abilities.
• Proficiency in project management tools and software.
• Ability to meet tight deadlines.
• Ability to work with numerous stakeholders (internal and external) of various levels.
• Ability to lead a mobilization team, understand priorities and pressure points.
• Adaptability and resilience in a rapidly changing environment.