Project & Operations Manager

Job summary

The Project & Operations Manager (Music & Entertainment) plays a central role in ensuring that ideas, plans, and strategies are translated into clear execution and consistent forward movement. This role focuses on coordination, execution, and operational clarity across the company’s activities, helping maintain structure, momentum, and alignment as

Min Qualification: Degree Experience Level: Mid level Experience Length: 3 years Language Requirement: English Working Hours: Full Time - Flexible Hours Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

Project & Operational Management:

• Manage projects from planning through completion across artist development, music releases, marketing campaigns, creative productions, partnerships, and other company initiatives.
• Develop and maintain comprehensive project plans, timelines, trackers, calendars, and documentation.
• Establish milestones, responsibilities, dependencies, and critical-path requirements across projects.
• Monitor project performance and provide timely visibility into progress, risks, and areas requiring intervention.
• Coordinate competing priorities across multiple concurrent workstreams.
• Maintain a centralized master tracker providing visibility across the company's principal initiatives.

Music & Artist Operations:

• Coordinate operational requirements across artist projects and music release cycles.
• Work closely with Artist Development & A&R, Marketing, Creative, Production, Distribution, Finance, Legal, and external partners to ensure alignment across deliverables.
• Coordinate timelines surrounding releases, recording activity, content production, photography, video, promotional initiatives, and artist-related projects.
• Ensure relevant project dependencies, approvals, assets, and partner requirements are appropriately coordinated and documented.

Marketing & Campaign Operations:

• Partner with the Marketing function to coordinate the execution of campaigns and promotional initiatives.
• Translate approved campaign priorities into structured timelines, deliverables, responsibilities, and milestones.
• Coordinate dependencies across content, creator/influencer initiatives, digital marketing, PR, promotional activity, and other campaign workstreams.
• Maintain visibility into campaign progress and facilitate resolution of operational constraints.

Team & Communication:

• Serve as a central coordination point across internal teams, artists, management, vendors, service providers, and external partners.
• Facilitate project meetings, execution reviews, and operational check-ins where appropriate.
• Maintain clear action items, ownership, and accountability across project teams.
• Establish effective communication rhythms appropriate to the scope and complexity of each initiative.
• Ensure relevant teams and partners have timely visibility into material changes, risks, dependencies, and decisions.

Vendors, Production & Resources:

• Coordinate external vendors, service providers, production partners, and consultants across assigned initiatives.
• Support project budgeting, resource planning, procurement, and logistical coordination.
• Monitor vendor deliverables and project requirements against established timelines and expectations.
• Identify resource or production constraints and coordinate appropriate resolutions.

Reporting & Operational Visibility:

• Provide structured project updates, execution summaries, and operational reporting to leadership.
• Maintain dashboards and reporting mechanisms that provide visibility into project status, priorities, risks, and upcoming milestones.
• Consolidate information across functions to support informed decision-making.
• Ensure material issues are surfaced with sufficient context, implications, and recommended courses of action.

Process & Systems Development:

• Develop, document, and continuously refine workflows, templates, SOPs, and project management systems.
• Establish repeatable processes that improve execution across recurring initiatives.
• Identify structural inefficiencies and recommend improvements.
• Promote consistent standards for project documentation, communication, and reporting.

Requirements:

• A minimum of 3 years of experience in project management, operations, music, entertainment, creative production, marketing, media, events, agency, or a related field.
• Demonstrated experience managing multiple projects or workstreams simultaneously.
• Experience coordinating cross-functional teams and external partners.
• Experience managing timelines, deliverables, vendors, budgets, or production logistics.
• Strong proficiency with project management platforms such as ClickUp, Asana, Monday.com, Notion, Trello, or similar tools.
• Strong proficiency with Google Workspace and/or Microsoft Office.
• Professional experience within the music industry or entertainment ecosystem is strongly preferred.
• Familiarity with artist development, music releases, distribution, marketing, creative production, or label operations is highly desirable.
• Strong written and verbal communication skills.
• Bachelor's degree preferred; equivalent professional experience will be considered.

Leadership Expectation

The successful candidate will demonstrate:

• Exceptional organizational discipline and attention to detail.
• Strong initiative and a proactive approach to execution.
• Consistent follow-through and personal accountability.
• Clear, concise, and timely communication.
• Strong judgment and problem-solving ability.
• The ability to anticipate risks, dependencies, and operational constraints.
• The ability to establish clarity across complex and competing priorities.
• Professional confidence when coordinating senior stakeholders, creative teams, artists, vendors, and external partners.
• The ability to maintain composure and effectiveness under pressure.
• A high standard of professionalism, discretion, and integrity.
• A continuous-improvement mindset and an interest in building stronger systems over time.

Key indicators include:

• Stronger execution across strategic initiatives.
• Clear ownership and accountability across workstreams.
• Reliable visibility into project status, priorities, and dependencies.
• Consistent adherence to established milestones and timelines.
• Earlier identification and resolution of operational risks.
• More effective coordination across departments and external partners.
• Stronger project documentation, reporting, and institutional knowledge.
• Greater consistency across recurring operational processes.
• Improved organizational responsiveness and execution quality.