Project & Program Management Senior Manager

For our client, we are seeking a Project & Program Management Senior Manager to join the team of a leader in the Finance & Insurance space.

This leader will oversee a team responsible for driving complex, cross-functional initiatives that support operational effectiveness and business priorities within claims operations. The role will partner closely with stakeholders across the organization to align resources, guide execution, and strengthen decision-making around key programs and investments. This position also plays an important role in developing talent, improving performance, and advancing a collaborative, high-trust work culture.

The role will require a strong mix of program leadership, financial stewardship, and stakeholder influence to help shape outcomes across the department and broader business.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $120,000 – $193,725 annually

Responsibilities

• Develop and lead the project/program team in managing work activities and resource allocation
• Oversee budget management and fiscal responsibilities for the department
• Provide insights on talent development and succession planning to leadership
• Influence department goals and foster a productive work culture
• Build trust and collaborate with stakeholders across business units
• Assign projects based on staff expertise and monitor progress
• Evaluate strategic initiatives, conducting cost-benefit analyses as needed

Qualifications

• 10+ years of PMO experience leading complex, cross-functional initiatives
• Extensive claims experience with a strong understanding of claims operations
• Demonstrated leadership skills with the ability to influence stakeholders
• Experience in process improvement and performance management for claims
• Strong communication and problem-solving skills to manage multiple priorities

Benefits

• Medical, dental, and vision coverage
• 401(k) savings plan and pension plan
• Financial coaching
• Mental and emotional wellbeing resources
• Paid parental leave and adoption reimbursement
• Paid time off and wellness incentives
• Tuition reimbursement and donation matching opportunities

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.