Project Assistance Manager

Job Responsibilities

• Independently manage assigned IT Projects / Workstreams, ensuring delivery meets Scope, Timeline, Quality, and Business Objectives.
• Develop and manage Project Plans, Timelines, Milestones, Task Breakdown, and Priorities.
• Lead coordination across Development, UI/UX, QA, DevOps, Business, Operations, and external stakeholders.
• Take ownership of Project Progress, Risks, Issues, Dependencies, Blockers, and Escalations, driving timely solutions and recovery plans.
• Manage Requirements, Scope Changes, Priorities, and Stakeholder Expectations to ensure clear alignment.
• Coordinate Development, Testing, UAT, and Production Release, ensuring project readiness and smooth delivery.
• Prepare Project Status Reports, Risk Updates, and Management Updates to provide clear project visibility.
• Drive Process Improvement, Automation, Digitalization, and AI to improve efficiency and reduce manual work and errors.
• Guide and coach Junior Project Coordinators / Project Coordinators and support team capability development.
• Support the Project Manager / Manager in key projects, resource planning, project reviews, and strategic initiatives.

Job Requirements

• Bachelor’s Degree in Business, Management, IT, Computer Science, or a related field.
• 3–5 years of experience in IT Project Coordination / Project Management, preferably in Software / Fintech.
• Proven experience independently managing IT Projects / Workstreams from planning to production release.
• Strong knowledge of SDLC, Project Planning, Risk Management, Change Management, UAT, and Release Process.
• Strong Problem-Solving, Decision-Making, Stakeholder Management, and Communication skills.
• Ability to lead and coordinate cross-functional teams without direct authority.
• Strong Ownership, Accountability, Organization, and Time Management skills.
• Experience in Process Improvement, Automation, Digitalization, or AI is an advantage.
• Experience in mentoring or coaching junior team members is preferred.
• Good command of English and Mandarin to effectively communicate with Mandarin-speaking clients, both written and spoken.