Project Assistant

Project Assistant

Global Pump Group is a leading provider of industrial pumping solutions in Australia. Since 1977, we have partnered with customers across manufacturing, food and beverage, wine, chemical processing, mining and industrial sectors to deliver reliable, high-quality pumping solutions and technical know-how. Notwithstanding exponential growth over the years, we still retain the core values of a family-owned business that values innovation, caring for our customers and staff, sustainability, and accountability. For more information, visit www.globalpumps.com.au.

About the Role

Due to an internal promotion, we are seeking a Project Assistant to join our Pumps Division based at our Adelaide Office in Tonsley, SA.

Reporting to the Operations Coordinator, this role provides administrative and operational support to the Pumps team, helping to ensure customer orders and projects are delivered efficiently and on time.

Working closely with the sales team, you will assist with customer service, supplier communications, purchase order management, inventory administration and sales order coordination. This is a varied role that would suit someone who enjoys working with systems, managing multiple priorities and supporting a busy team in a fast-paced industrial environment.

Responsibilities include:

• Sales order processing
• Raising and managing purchase orders
• Following up suppliers regarding deliveries and order status
• Assisting with inventory and stock management activities
• Maintaining accurate records and documentation within business systems
• Liaising with the Pumps team regarding customer orders and requirements
• Supporting the coordination of customer orders from placement through to delivery
• Assisting with reporting and administrative tasks as required
• Identifying opportunities to improve processes and efficiencies

About You

We're looking for a proactive and organised individual who takes pride in producing accurate work and keeping things running smoothly behind the scenes.

Experience in administration, inventory control, order processing, project support, customer service or supply chain activities within an industrial, manufacturing, engineering, wholesale or trade-related environment will be highly regarded.

To be successful in this role, you will:

• Have strong organisational skills and excellent attention to detail
• Be confident communicating with suppliers and internal stakeholders
• Enjoy working with systems, processes and detailed information
• Be able to manage multiple tasks and competing priorities
• Demonstrate initiative and strong problem-solving skills
• Be proficient in Microsoft Office applications
• Be comfortable learning and using CRM systems
• Work collaboratively within a team environment
• Have a positive attitude and willingness to learn

Why Choose Us

• Growing business with a strong future, creating new opportunities for our people
• Exciting office expansion currently underway, further investing in our team and facilities
• Accredited Great Place to Work™ (https://greatplacetowork.com.au/companies/global-pumps)
• Employer funded Employee Assistance Program – a confidential counselling service available to all staff and their families
• Weekly whole of staff ‘huddles’ and feedback surveys with recognition platform
• Culture focused and family-oriented business with a great team of people
• Professional development opportunities such as short courses and subsidised certificates/diplomas in accordance with operational needs
• Certification and commitment to Quality, Safety, and Environmental Management System standards (ISO 9001, 45001, and 14001)
• End of month and Friday staff lunches provided, fully automated coffee machines, and access to communal supplies of fruit and biscuits
• Morning tea events throughout the year such as R U Okay Day and charity fundraisers
• State of the art facilities including BBQ area, indoor relax zone/lunch area, and onsite staff carparking
• An attractive remuneration package relevant to experience and expertise