Project Assistant

Project Assistant

Job Title: Project Assistant

Department: Training & Education Operations

Employment Type: Full-time

Reports To: Project Manager / Operations Head

Job Summary

We are seeking a highly organized, proactive, and multi-talented Project Assistant to join our team. In this role, you will serve as the central point of contact for students, instructors, and internal management. Your responsibilities will span across telecalling and counseling prospective students, managing the admissions pipeline, coordinating daily schedules, and strictly monitoring program delivery and student engagement.

Key Responsibilities1. Telecalling & Admissions Support

• Outbound Outreach: Conduct outbound calls to prospective students, working professionals, or leads to explain program details, curricula, and career benefits.
• Lead Conversion: Handle inbound inquiries, clear doubts, and guide eligible candidates through the enrollment and documentation process.
• Database Management: Maintain and regularly update the student inquiry CRM or lead database with accurate interaction logs.

2. Student & Instructor Coordination

• Primary Liaison: Act as the main bridge between students and instructors, resolving queries related to classes, materials, and schedules.
• Schedule Management: Coordinate with guest lecturers and internal instructors to schedule batches, webinars, and evaluation sessions.
• Resource Distribution: Ensure learning materials, assignments, and digital access tokens are distributed to students seamlessly ahead of time.

3. Monitoring & Operations

• Attendance & Engagement: Track student attendance and participation across sessions, flag low-engagement cases, and follow up with students.
• Program Compliance: Monitor daily sessions to ensure instructors are aligned with the timeline and that technical platforms function flawlessly.
• Feedback Collection: Administer periodic feedback surveys to students regarding instructor quality and course content, synthesizing the data for management reviews.

4. Administrative & Reporting Duties

• Records Maintenance: Manage physical and digital student files, including fee logs, performance scorecards, and completion certificates.
• Weekly Reporting: Prepare and present progress reports detailing weekly enrollment figures, batch statuses, and operational roadblocks.

Required Qualifications & Skills

• Education: Graduate degree in Business Administration, Communications, Education, or a related field.
• Experience: 1–3 years of experience in telecalling, inside sales, educational counseling, or academic operations.
• Communication: Exceptional verbal and written communication skills in English (and relevant regional languages).
• Technical Savvy: Proficient in Microsoft Office (Excel, Word), Google Workspace, and basic CRM tool tracking. Familiarity with LMS tools (like Moodle or Google Classroom) is a major plus.
• Soft Skills: High emotional intelligence, problem-solving mindset, and the capability to multitasking under tight schedules.

What We Offer

• Full-Time (In-Office / Hyderabad(Kushaiguda): ₹20,000 – ₹30,000 per month
• Work from Home (Remote): ₹10,000 – ₹15,000 per month
• Additional Benefits: Performance-driven monetary incentives tied directly to successful student admissions and lead conversions.
• Opportunity to grow into program management or operational leadership roles.
• Collaborative, energetic, and learning-focused work environment.

Freshers Welcome

"This selection process includes a work sample test to evaluate role compatibility."

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person