Project Assistant

Job Overview:

We are seeking a highly organized, proactive, and digitally-savvy Project Assistant to support our project management team at Eternalgy Sdn Bhd. The primary purpose of this role is to independently handle daily project coordination, scheduling, and cross-department communication, allowing our Project Managers to focus on core project execution and quality control.

Key Responsibilities:

• Communication & Coordination: Act as the primary bridge between customers, sales agents, installers, subcontractors, and internal departments to ensure smooth information flow.
• Scheduling & Operations Support: Arrange installation dates, plan manpower schedules, and coordinate transport, material delivery, and skylift/crane bookings.
• Pre-Project Follow-Up: Proactively follow up on customer readiness, payment statuses, permit applications, and specific site requirements before final scheduling.
• On-Site Progress Tracking: Maintain regular contact with Site Supervisors and installation teams to monitor construction progress.
• Documentation & Reporting: Collect site photos, installation updates, and pending action items. Prepare accurate quotations, checklists, forms, and daily coordination reports.
• Issue Escalation: Identify missing information or potential site issues early and escalate urgent matters quickly to the Project Manager.
• After-Sales Support: Coordinate technician revisit schedules, handle troubleshooting appointments, and maintain meticulous service case records.

Requirements:

• Experience & Skills: Prior experience in customer service, project scheduling, or operations coordination is preferred. Competent in MS Excel, Google Sheets, and efficient team coordination via WhatsApp.
• Language Proficiency: Ability to communicate professionally in both English and Mandarin (proficiency in Bahasa Malaysia is a strong added advantage).
• Efficiency & Tech Savviness: Strong ability to utilize AI tools to automate or improve work efficiency (e.g., assisting in drafting documents, organizing data, and preparing reports). Quick to adapt to new digital workflows.

Personal Attributes:
Highly responsible, detail-oriented, possessed of a strong sense of urgency, and able to thrive under pressure.

Pay: RM2,500.00 - RM2,999.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person