Project Assistant, DPIS (DSV Projects), Admin Support (Bukom Island)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Act as a Logistics Control Tower, overseeing end-to-end coordination

• Plan and manage daily logistics operations to support site requirements

• Provide administrative support and prepare operational reports

• Track and monitor import/export shipments and processes

• Ensure proper documentation governance for submission, filing, and audit purposes

• Liaison personnel between company and suppliers & customers in meeting their expectation and logistics services support.

• Handle customer feedback and escalate internal for action and resolution.

• Arrange and follow up with 3rd party transporter on goods delivery and collection.

• Ensure all bulk chemicals ordering/supplies/stock inventory is within the permitted quantity on weekly basis/check.

• Capacity planning for logistics resources in transportation (land and sea transport)

• Generate relevant documents from system for delivery purpose.

• All relevant document filling mailing and upload to customer web portal

• Update and compile logistics related report.

• Export/import-Ensure all cases are registered and logged for tracking and traceability purpose.

• All documents must be filled and retrievable as and when required, Permit listing must be submitted timely to Tax Finance Dept.

• Ensuring that current statutory legislation on import/export, transportation/shipment of dangerous goods, safety, storage, customs and exercise procedures and environmental requirements are adhered to at all times.

• Provides basic administrative services in support for Operation department.

• Ensure delivery of correct and timely follow up, booking and event management incl. timely escalation of issues,

• Monitor KPIs and continuous improvement opportunities.

• First point of contact for all operational issues with the customer.

• Track compliance performance of 3PL providers and carriers.

• Support the preparation of periodic reporting, monthly reviews, and quarterly business reviews.

• Support contact/account manager to ensure quality metrics are achieved including on time performance, date accuracy, invoicing timeliness, and accuracy.

• Suggest corrective actions as necessary to prevent/address issues as they arise.

• Handling any other related ad-hoc assignments as and when required.

EDUCATION AND/ OR EXPERIENCE

·       Minimum O Level/ Professional Certificate/ NiTEC/ Diploma

·       Minimum 3 years of relevant experience in warehousing and inventory management

·       Proficient in English (reading, writing, speaking, and listening)

·       Strong interpersonal and communication skills, with the ability to engage stakeholders at all levels

·       Proficient in Microsoft Office applications (Excel, Word, PowerPoint)

·       Good knowledge of transportation operations (import/export processes preferred)

·       Ability to manage multiple stakeholders and vendors effectively

·       Detail-oriented with strong analytical skills and a proactive approach to problem-solving

·       Willingness to support operational needs beyond regular office hours when required

·       Education can be compensated with relevant working experience.

Working Location: Bukom Island