I
Innodata Knowledge Services, Inc.
Project Based - Content Evaluator (Remote)
Skills
AICustomer SupportCompliance
2 months ago
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Important information
Contract type:
Permanent
Location:
Manila, Metro Manila, Philippines
Work mode:
Remote
Published on:
27 August 2026
What they need
Content Evaluator – Customer Support
Responsibilities
- Review and evaluate AI-generated customer interactions.
- Score responses based on accuracy, compliance, tone, and quality.
- Verify information using provided business references.
- Participate in quality reviews and daily calibration.
- Meet daily evaluation and turnaround targets.
Qualifications
- Customer service, BPO, retail, or customer communication experience preferred.
- Excellent written English and grammar.
- Strong attention to detail and analytical skills.
- Ability to follow detailed guidelines and evaluation criteria.
- Comfortable using web-based tools.
Interested? Apply now and join our AI evaluation team!
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