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Project Based - Content Evaluator (Remote)

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Remote

Project Based - Content Evaluator (Remote)

Innodata Knowledge Services, Inc.

Project Based - Content Evaluator (Remote)

Skills

AICustomer SupportCompliance

2 months ago

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Important information


Contract type:

Permanent

Location:

Manila, Metro Manila, Philippines

Work mode:

Remote

Published on:

27 August 2026

What they need


Content Evaluator – Customer Support

Responsibilities

  • Review and evaluate AI-generated customer interactions.
  • Score responses based on accuracy, compliance, tone, and quality.
  • Verify information using provided business references.
  • Participate in quality reviews and daily calibration.
  • Meet daily evaluation and turnaround targets.

Qualifications

  • Customer service, BPO, retail, or customer communication experience preferred.
  • Excellent written English and grammar.
  • Strong attention to detail and analytical skills.
  • Ability to follow detailed guidelines and evaluation criteria.
  • Comfortable using web-based tools.

Interested? Apply now and join our AI evaluation team!

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