Project Control Officer (Telecom)

Job Title: PMO - Project Coordinator

We are looking for a PMO - Project Coordinator to support the end-to-end governance of project data and ensure the accuracy, completeness, and timeliness of project documentation, subcontractor outputs, performance reports, and billing requirements.

In this role, you will serve as a key link between field operations, subcontractors, regional teams, and the PMO. You will ensure that project activities are properly documented in the required systems, validated against approved service line references, and supported by complete evidence for billing and audit purposes.

You will also monitor project performance, identify potential SLA risks, document external delays, and provide accurate data and insights to support operational and management decision-making

Qualifications

• Bachelor's degree in Engineering, Information Technology, Business Administration, or a related field.
• 2–5 years of experience in Project Control, PMO, Operations Management, or a related function within the telecommunications industry.
• Experience in project data governance, subcontractor performance monitoring, billing validation, or operational reporting is highly preferred.
• Proficient in Excel or Google Sheets, with strong experience in building dashboards and conducting data analysis.
• Familiarity with WFM, OSPMS, MCT, OWFM, mobile reporting applications, or similar project and field operations systems is an advantage.
• Knowledge of telecommunications standards and project frameworks is highly preferred.
• Familiarity with Primary, Secondary, and Last Mile telecommunications frameworks is an advantage.
• Strong understanding of process discipline, RACI matrices, and SOP implementation.
• Excellent analytical, organizational, and problem-solving skills.
• Strong communication skills with the ability to present complex operational data in a clear and concise manner.
• PMP or similar project management certification is an advantage.

Key Responsibilities

Subcontractor Output & Billing Validation

· Conduct daily audits of completion reports submitted by GSAs and subcontractors.

· Validate that reported accomplishments match the approved BOQ descriptions and service line requirements.

· Ensure all claims are supported by mandatory documentation and evidence, including sequential photos, GPS tags, and OTDR traces where applicable.

· Validate field accomplishments to support accurate and timely monthly billing submissions.

Revenue Assurance

· Review and validate project accomplishments to minimize billing discrepancies and rejections.

· Ensure that all billable activities are properly documented and supported by required evidence.

· Coordinate with relevant teams to resolve data gaps and discrepancies before billing deadlines.

Performance Monitoring & Analytics

· Monitor real-time dashboards and project data to track ticket velocity and overall performance.

· Identify aging tickets approaching the 7-day threshold and escalate potential SLA risks.

· Analyze project data and provide insights to support operational and management decisions.

SLA Monitoring & Justification

· Document and maintain records of external delays affecting project timelines.

· Track blockers such as LGU permitting delays, HOA access issues, and tower entry denials.

· Prepare and maintain proper documentation to support SLA extensions and protect project performance scores.

Reporting & Data Consolidation

· Consolidate Start-of-Day (SOD) resource counts and End-of-Day (EOD) accomplishment reports.

· Generate daily sales and project performance reports.

· Consolidate reports from different regions and ensure consistency and accuracy of submitted data.

· Respond to ad hoc reporting and data requests from management.

Master Data & Audit Readiness

· Maintain and update the project Master Reference and related service line data.

· Ensure project data is accurate, complete, and properly maintained.

· Archive historical project data and documentation to support quarterly audits and compliance requirements.

Cross-Functional Coordination

· Act as the central coordination point for project data and reporting across different regions.

· Work closely with Operations, PMO, GSAs, subcontractors, and other stakeholders to ensure data alignment.

· Translate complex field and project data into clear, actionable insights for management and client presentations.

· Support the implementation and adherence to RACI matrices and standard operating procedures.

Working Schedule: Mon-Sat (8:30am to 5:30pm), Sat is WFH

Work Location: BGC, Taguig

If you are highly analytical, detail-oriented, and experienced in managing project data within the telecommunications industry, we’d love to hear from you!

Apply now and be part of our team.

Benefits:

• Company Christmas gift
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee
• Load Allowance