Project Controller- Associate

We are looking for a Project Controller Analyst to provide reliable administrative and operational support across customer, project, and billing processes.

This is an excellent opportunity for a fresher or early-career professional who is detail-oriented, comfortable working with data, has good MS Excel skills, and communicates clearly through email and verbal interactions.

In this role, you will work with colleagues across different teams to maintain accurate project and customer records, process requests and changes, identify discrepancies, and ensure activities are completed accurately and on time.

Key responsibilities:

• Create and maintain accurate customer, project, billing, and work-package records in SAP.
• Review requests and supporting documents to ensure proper governance check are is complete and meets set global guidelines.
• Process project, service, billing plan, and work-package changes throughout the project lifecycle.
• Perform data entry, data validation, and bulk data updates using business systems and MS Excel.
• Review information for accuracy and identify missing, inconsistent, or incorrect data.
• Investigate discrepancies and basic system or process issues, coordinating with relevant teams for resolution.
• Maintain clear records of changes, exceptions, approvals, and completed activities.
• Monitor incoming requests and ensure they are processed within agreed timelines.
• Communicate with internal stakeholders and provide clear and timely updates through email and other business communication channels.
• Follow established processes and controls to maintain high standards of data quality.
• Support process improvements by identifying opportunities to simplify repetitive activities and improve accuracy.
• Escalate complex or non-standard issues to the appropriate team or manager when required.

Key requirements:

Education-

• Bachelor's degree in Business Administration, Commerce, Finance, Operations, Engineering, or a related discipline.
• Fresh graduates are encouraged to apply.

MS Excel Skills

• Good working knowledge of MS Excel.
• Comfortable working with large datasets and performing data validation.
• Knowledge of functions such as VLOOKUP/XLOOKUP, IF, SUMIF/COUNTIF, filters, sorting, and Pivot Tables is preferred.
• Ability to identify data inconsistencies and maintain accurate records.

Communication

• Good written and verbal communication skills.
• Ability to write clear, professional, and concise business emails.
• Comfortable communicating with internal stakeholders and following up on pending actions.

Accuracy & Attention to Detail

• Strong attention to detail and a structured approach to reviewing information.
• Ability to identify errors, missing information, and inconsistencies.
• Takes ownership of assigned tasks and ensures they are completed accurately.

Organization

• Ability to manage multiple requests and prioritise tasks based on urgency and deadlines.
• Comfortable working with defined processes, checklists, and standard operating procedures.

Problem Solving

• Willingness to investigate discrepancies and understand the root cause of basic data or process issues.
• Ability to ask the right questions and collaborate with colleagues to resolve issues.
• Willingness to learn new systems and business processes.

Systems & Tools

• Strong MS Excel skills are essential.
• Comfortable working with Microsoft Office applications, particularly Excel and Outlook.
• Exposure to ERP, CRM, project management, billing, or other business systems like SAP, Sales Force is an advantage but not mandatory.
• Ability and willingness to learn new systems and tools quickly.
• Experience in high-volume, complex billing environments (e.g., multi-product, multi-currency)

Company Benefits:

At our Vistra GSC office, we believe in putting our employees well-being first! We offer a hybrid working

arrangement.

Additionally, we provide attractive insurance benefits, excellent job exposure and career prospects.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!