Project Coordinator 1 - Remote

Description:

Coordinates resource scheduling and acquisition for client service dispatches and implementations. Maintains resource records, talent databases, availability data, and online systems while analyzing backlogs and balancing resource supply against project demand. Considers skills, experience, geography, development goals, and financial impact to maximize utilization and support timely project delivery. This role serves a central connector between operations, sales and project delivery across multiple client accounts.

Schedule:

• This role will average 30 hours per week with the intention of moving to full-time in 2027.
• Most work will be performed during 1st shift hours with the potential for after-hours calls from time to time.

Primary Roles & Responsibilities:

1. Executes Project Management Office (PMO) standards, processes, and methodologies in a consistent manner for project & resource coordination activities.

2. Schedules all resources for implementation of client requirements and assists in selection and assignment of resources.

3. Works closely with other project coordinators, project managers, and management to keep resource and availability records accurate.

4. Maintains talent database to meet timeliness and quality standards.

5. Analyzes all backlogs to ensure delivery of projects within required timeframe.

6. Maintains online database, ensures maximization of all resources, tracks all databases, and assists with streamlining all processes for customers.

7. Balances the demand for resources with the supply, taking into consideration skills, level of experience, geographic location, developmental objectives of the resources, SLA and operational targets and financial impact.

8. Collaborate with Sales and Account teams on upcoming deals and technician staffing implications.

Requirements:

Requirements:

• High School Diploma or equivalent
• Effective written and verbal communication skills.
• Proficiency in MS Office, Excel, PowerPoint, and Adobe. Knowledge of ServiceNow or comparable dispatch system is a plus.
• Self-motivated with a strong desire to learn and grow within the business.
• Ability to be trained to maintain and schedule resources.
• Maintain client delivery platforms updated with resource allocations, including all necessary closeout documentation needed to complete dispatch process
• Attentive to detail.
• Ability to manage time effectively and efficiently and identify priorities.
• Ability to multi-task.

Cycurion, Inc. and its Affiliates are Equal Opportunity Employers. The Company does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, alienage, age, sex, pregnancy, childbirth or related medical conditions, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local law.