Project Coordinator 16750

JO 16750 | Project Coordinator

Job Status: Full-time (40 hrs/week)
**Work Schedule:**6:00 AM - 3:00 PM Manila Time (8:00 AM - 5:00 PM AEST)
 
Why Choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 18+ years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
• Competitive and negotiable compensation (depending on skill level & experience)
• 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

Reminders:

• Applying to Remote Staff is 100% FREE
• Processing your application is 100% FREE
• We will NEVER ask for placement fees, bank details, GCcash accounts, training fees, reservation fees, or any form of payment

Purpose of the Role The Project Coordinator works alongside an allocated certifier to help keep their projects, communication and administrative workflow organised and progressing. The role supports the certifier by coordinating project documentation, managing routine client follow-up, and helping triage and prioritise the certifier’s work emails, mobile calls and outstanding actions. The goal is to reduce the certifier’s administrative burden and interruptions, allowing them to focus on technical assessments, advice and certification decisions.
The certifier remains responsible for technical communication and certification decisions. Key Responsibilities

• Support the management of the allocated certifier’s work email inbox and mobile calls.
• Triage emails, calls and messages according to urgency and required action.
• Identify matters requiring the certifier’s technical input and bring them to their attention promptly.
• Respond to routine enquiries, acknowledgements and follow-ups within the coordinator’s authority.
• Draft routine emails and responses for the certifier where required.
• Record clear messages, actions and follow-up requirements from calls.
• Help organise calls, meetings, calendar commitments and agreed follow-up actions.
• Maintain accurate project information and records in FutureCert’s new software.
• Receive, name, file and register project documents accurately.
• Match submitted documents against checklist requirements and identify obvious missing information.
• Follow up clients and consultants for documents or actions already identified as outstanding.
• Maintain accurate records and follow FutureCert’s documented processes.
• Contribute ideas that improve workflow, efficiency and client service.

Qualifications

• Strong organisational skills and attention to detail.
• Initiative and ownership.
• Excellent client communication.
• Professional maturity and sound judgement.
• The ability to work independently with minimal supervision.
• A proactive approach to anticipating the certifier’s and business’s needs.
• Confidence prioritising emails, calls and competing tasks.
• Confidence learning and using new software.
• A reliable and responsive approach to work.
• Willingness to adapt as systems and workflows evolve.

Responsibilities

• The certifier’s emails, calls and messages are triaged promptly and accurately.
• Urgent or technical matters are escalated quickly.
• Routine enquiries, messages and follow-ups are handled without unnecessary involvement from the certifier.
• Project documents and records are accurate and current.
• Outstanding information is followed up promptly.
• Clients receive timely, clear and professional communication.
• The certifier spends less time managing routine communication, chasing documents and completing administrative work.