Project coordinator (Hardware Automation)

Skills

Good in communication and interpersonal skills.

Working understanding of warehouse operations and material flow (receiving, sorting, dispatch, conveyor-based movement, etc.).

Ability to understand the basic architecture and working principles of automation hardware (conveyors, dispensers, sensors, PLC/control systems) a purely non-technical background is not sufficient for this role.

Prior experience in project coordination, implementation, or customer-facing technical roles is preferred, ideally in automation, material handling, or industrial equipment.

Strong communication and coordination skills to work effectively across customer operations teams, and internal hardware and software development teams.

Problem-solving mindset with the ability to diagnose operational issues and coordinate timely resolutions.

Willingness to travel to customer warehouse sites for installation, commissioning, and operational support visits.

Familiarity with software integration concepts (APIs, data exchange between machines and software systems) is an added advantage.

Role Responsibilities

Experience required:- 3-4 years

Coordinate with customers and internal stakeholders to gather and document initial automation requirements (e.g., telescopic conveyor, OCR conveyor, auto dispenser, vending machine, incline conveyor, POS, thermal printer systems).

Translate customer and warehouse operational requirements into clear technical inputs for the hardware and software development teams.

Coordinate integration requirements where machines need to interface with different third-party or customer-specific software systems (WMS, ERP, POS, or custom platforms).

Track project progress across design, development, assembly, and testing stages, ensuring timelines and specifications are met.

Coordinate on-site installation and commissioning activities, liaising between the Ethics technical team and the customers operations/facility team.

Observe and monitor daily operation of installed machines post-commissioning, identifying performance issues or gaps.

Act as the primary liaison between the customers operations team and Ethics hardware/software development teams to discuss operational challenges, troubleshoot issues, and drive resolution.

Coordinate machine upgrades or modifications in response to new or evolving customer requirements.

Maintain documentation of requirements, installation records, issue logs, and resolutions for each project/site.

Own the coordination responsibility end-to-end from requirement gathering through product development, installation, commissioning, and daily operational support as the single point of accountability for each project.

Office Hours: 09:30 am to 7 pm

Working Days: Mon Sat

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