Project Coordinator

POSITION SUMMARY:

This is a remote position open to candidates who are legally authorized to work in Nicaragua.

The Project Coordinator (PC) is a critical support role within TriVoca Health, partnering closely with Project Managers to ensure the seamless execution of qualitative market research studies. This role is responsible for managing key administrative tasks, maintaining data accuracy, and supporting quality control efforts across the project lifecycle.

Project Coordinators play an important role in delivering consistent, high-quality experience for both clients and internal teams. Success in this role requires strong attention to detail, ownership, curiosity, and a team-first mindset.

This is a remote position with the opportunity to collaborate with colleagues across the U.S. and globally.

KEY JOB RESPONSIBILITIES:

• Provide reliable, day-to-day administrative and operational support across multiple active qualitative research projects

• Partner with Project Managers to support project setup, execution, and closeout activities

• Build strong working relationships with internal teams, particularly Project Management and Recruiting

• Pull, format, and maintain excel grids to provide accurate, real-time visibility into recruitment progress

• Support distribution and collection of project materials (e.g., homework assignments, consent forms)

• Monitor project progress and proactively identify potential risks, gaps, or inconsistencies

• Communicate issues clearly and partner with Project Managers to drive timely resolution

• Participate in project kickoff calls and ensure alignment across internal stakeholders on timelines, specifications, and responsibilities

• Maintain accuracy across systems, grids, and documentation to support overall project quality

• Contribute to quality control processes to ensure deliverables meet internal and client expectations

• Engage in continuous learning, including participation in platform and product trainings

• Identify opportunities for process improvement and raise ideas to enhance team efficiency and effectiveness

• Support additional responsibilities, as needed

CORE COMPETENCIES:

• Strong attention to detail and organizational skills with the ability to manage multiple priorities
• Clear, professional communication skills (written and verbal)
• Ability to build and maintain strong working relationships across teams
• Proactive problem-solving skills with a willingness to ask questions and seek clarity
• Adaptability and resilience in a fast-paced, evolving environment
• Comfort with digital tools and a strong desire to learn new systems and technologies
• Accountability and follow-through in executing assigned responsibilities

ATTRIBUTES FOR SUCCESS AT TRIVOCA

At TriVoca, we value how work gets done just as much as the outcomes themselves. Successful Project Coordinators demonstrate:

• Pride in their work, consistently delivering high-quality, accurate output

• Curiosity and critical thinking, regularly asking “why” to better understand processes and improve outcomes

• Trust and accountability, both in their own work and in their teammates, contributing to a reliable and transparent team environment

• A low-ego, team-first mindset, prioritizing collective success and supporting others when needed

• Strong emotional intelligence, enabling effective communication, collaboration, and professionalism in all interactions

• A results-oriented approach, taking ownership, following through, and helping the team execute efficiently

QUALIFICATIONS

Education:

• High School Diploma or equivalent required

Experience:

• Minimum of 1 year of experience in a market research, project coordination, or operations-focused role preferred
• Experience working with digital systems or platforms is a plus

Technical Skills:

• Proficiency in Microsoft Office, with strong Excel skills required