Project Coordinator

About The Omelet

The Omelet is a Bangkok-based agency helping enterprise brands build LINE ecosystem, CRM, AI automation, and web solutions. Our clients span energy, FMCG, financial services, and consumer electronics — organizations that need a partner who can manage complex, multi-stakeholder projects from kickoff to delivery without dropping the ball on timeline, budget, or client relationship. The Omelet is also a part of Evolany Co., Ltd, a subsidiary of LINE Japan. See more https://www.marketingoops.com/news/biz-news/evolany-the-omelet/

We're looking for a Project Coordinator to be the operational backbone of our client engagements: someone who keeps projects on schedule and on budget, and who clients trust as their main point of contact at The Omelet. 

What You'll Do

Client management

• Main point of contact — act as the primary contact for assigned client accounts throughout the project implementation lifecycle, the person clients call first with questions, changes, or concerns.
• Build and maintain strong, professional relationships with client stakeholders, understanding their business goals well enough to anticipate needs rather than just react to requests.
• Run client meetings and status updates and coordinating with internal team (Requirement, design, development, QA)
• Manage client expectations proactively — flag risks, scope changes, or delays early, and handle pushback or difficult conversations professionally.

Timeline management

• Build and maintain project timelines across multiple concurrent projects, tracking milestones and dependencies.
• Monitor progress against plan, identify risks or bottlenecks early, and adjust schedules to keep deliverables on track.
• Coordinate internal teams and external vendors/partners to keep work moving and unblock delays before they cascade.

Budget management

• Own project budgets stated in proposal during delivery — track spend against budget, flag variances, and keep projects within agreed cost and margin.
• Prepare and review quotations, cost estimates, and scope documents in coordination with the relevant internal teams.
• Coordinate with finance on client-facing documents such as quotations, invoices, and contracts.

Project & quality oversight

• Coordinate day-to-day execution across internal teams, ensuring everyone understands project goals, roles, and current status.
• Prepare and maintain project documentation: meeting notes, status reports, action item trackers, and client-facing presentations.
• Review deliverables for quality before they go to the client, ensuring work meets the agreed scope and standard.
• Identify opportunities to expand or improve the engagement (additional scope, upsell) by staying close to client needs.

What We're Looking For

• 3+ years of experience in project coordination, project management, or account management — agency, tech, or client-services environments preferred.
• Bachelor's degree in business, marketing, IT, or a related field (or equivalent experience).
• Strong written and spoken English — you'll be a primary contact for enterprise and, at times, international clients.
• Proven ability to manage multiple projects and timelines simultaneously without losing track of details.
• Comfortable owning a budget: reading a cost estimate, tracking spend, and flagging overruns before they happen.
• Excellent communication and interpersonal skills — confident presenting to clients and coordinating across internal teams.
• Highly organized, detail-oriented, and calm under pressure and tight deadlines.
• Proficient with Microsoft Office; comfortable picking up project tracking tools (e.g., Clickup).

Nice to have

• Experience with LINE OA, CRM platforms, marketing automation, or digital/tech projects.
• Familiarity with project management methodologies (Agile, Waterfall, or similar).
• Experience managing enterprise or large-scale accounts.

Why Join The Omelet

• Work directly with enterprise brands on high-impact, technically interesting projects.
• Small, close-knit team where your ownership of client relationships and project outcomes is visible and valued.
• Room to grow into broader account or project leadership as you build a track record.

Compensation & Benefits

• Permanent / full-time position.

• Hybrid working with 2 days work-from-anywhere per week

• Company’s personal computer (both Macbook and Windows)

• Mobile phones (selected role only)

• 27-31 combined leaves per year depending on employees’ tenure.

• Special 10-day leave for helping spouse raise newborn child

• Social security, Personal Accident Insurance, IPD and OPD Health insurance

• Provident fund

• Comfortable working environment with lots of nearby restaurant and bars

• Fully reimbursable travel and any out-of-pocket expense for work-related trips and clients’ meetings

• Monthly 1 hour Thai massage

• Townhall party every quarter

• Training and online course per requested

• Frequent team bonding activities

** ผู้ที่สนใจสามารถส่งประวัติการทำงาน (Resume / CV) มาได้ที่

อีเมล : [email protected]

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