Project Coordinator

About the role

This is a Project Coordinator role supporting project delivery through coordination with external clients, government agencies, business partners, and internal teams across PM, Sales, Presales, Operations, and Technical functions.

Key responsibilities

• Coordinate with external clients, government agencies, and business partners (vendors) to support project completion according to plan
• Coordinate internally between PM, Sales, Presales, Operations, and Technical teams to ensure smooth operations
• Develop and track project timelines, milestones, and action items for each project
• Schedule meetings and prepare comprehensive meeting minutes
• Monitor project issues, risks, and obstacles, and communicate with relevant parties to identify solutions
• Oversee project deliverables, acceptance inspections, and customer handover
• Coordinate billing, documentation, and payment tracking according to project terms
• Monitor service renewals and track expiring contracts
• Track new projects, annual budgets, and customer requirements to identify opportunities for additional service offerings
• Record and update customer data, business opportunities, and account progress in the CRM system (Odoo)
• Support bidding and proposal coordination activities
• Support procurement document preparation for private and government sectors, including TOR, Proposal, RFI, RFP, and RFQ
• Gather and understand customer requirements from TOR or clients and communicate to relevant teams
• Collect and compile information and documents from relevant departments such as sales, technical team, legal, and finance, and verify document completeness before submitting proposals or participating in bidding
• Perform other duties as assigned by supervisor

About you

• Bachelor's degree in Business Administration, Information Technology, Project Management, or related field
• Minimum 2 years of experience as a Project Coordinator or Account Executive
• Basic understanding of Information Technology (IT) and ability to coordinate with technical teams
• Detail-oriented with high sense of responsibility
• Strong skills in planning, task tracking, prioritization, and problem-solving
• Good communication and coordination skills; able to work efficiently with multiple departments
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Skills in using AI to improve efficiency and save time, including ability to verify work and continuous learning
• Knowledge of government procurement processes (e-GP)
• Experience with government projects and/or Cloud and IT Infrastructure business projects is a plus