Project Coordinator

Job highlights

• Required: . Educational Background: . Bachelors in public health,Hospital / Health Administration,Life Sciences,Nursing / Allied Health,Biomedical Engineering,or Management
• Experience in patient recruitment and management for projects and studies
• Preferred: . .

About the job

Job Title: Program Coordinator

Department: Global Health

Location: Vellore, Tamilnadu, India

Years of Experience: 24 years (minimum 2 years in project implementation in hospital settings)

Employment Type: Contractual, for the duration of the project

Key Relationships

• Program Manager (Global Health)
• Hospital administration, radiology/sonography, emergency/OPD, IT/PACS, biomedical engineering, procurement, Qure integrations support, MEL (Monitoring -Evaluation -Learning) teams, device/vendor reps

Job Description

The key responsibilities of this role typically include the following:

Roles and Responsibilities

Service Delivery Patient Flow

• Run the daily POCUS screening workflow end-to-end: patient identification, referral, scan scheduling, results capture, and clinical hand-offs.
• Coordinate with clinical teams to ensure adherence to SOPs, infection control, and safety protocols.
• Guide patients through next steps (confirmatory tests, referrals, follow-ups) and reduce loss-to-follow-up.

Site Operations Readiness

• Maintain device readiness (basic checks, uptime tracking, accessories/consumables inventory); escalate service tickets to vendors/biomed with clear SLAs.
• Ensure training sessions, refreshers, and user onboarding are done on time; maintain training logs and competency checklists.
• Display/update SOPs, job-aids, escalation matrices, and contact lists at point of use.

Data, Reporting Quality

• Capture and track patient and scan data in qTrack (and hospital systems); ensure data completeness, de-duplication, and timely syncing.
• Run daily/weekly dashboards for volumes, adoption, TAT, and follow-ups, present objective updates in review meetings.
• Support compliance with consent/ethics/IRB and privacy requirements; flag any deviations immediately.

Stakeholder Coordination Issue Resolution

• Lead quick daily huddles; maintain an Issue Action Tracker with owners, due dates, and status.
• Coordinate across departments (radiology, OPD/ED, IT, biomed, admin) to unblock bottlenecks (space, staffing, scheduling, equipment).
• Prepare concise weekly reports for the Program Manager (deliverables, risks, mitigation, inventory, training, success stories).

Required:

Educational Background:

• Bachelors in public health, Hospital/Health Administration, Life Sciences, Nursing/Allied Health, Biomedical Engineering, or Management.

Professional Expertise:

• 2-4 years in hospital operations, public health projects, clinical coordination, or field implementation (internships/projects count).
• Exposure to medical devices, radiology/POCUS, community screening programs, or EMR/PACS/DICOM is a plus.
• Fluency in the local language and working proficiency in English.

Skills Competencies

• Strong coordination and follow-through; ownermindset with bias to action.
• Clear written verbal communication; confident with clinical and admin stakeholders.
• Proficiency with Excel/Google Sheets; comfortable learning digital tools (qTrack, EMR, ticketing).
• Basic analytics: read dashboards, spot trends/anomalies, and recommend fixes.
• Organized, process-oriented; able to manage inventories, schedules, and documentation.
• Problem-solving under time pressure; escalates early with options and timelines.
• Patient-centered and respectful; maintains confidentiality and safeguarding standards.

Preferred:

• Exposure to LMIC health systems and last-mile operations.
• Experience in patient recruitment and management for projects and studies