Project Coordinator / Manager

About Exceed ICT

Exceed ICT is an Australian-owned technology solutions provider delivering innovative and customer-focused outcomes across networks, mobility, IoT, managed services and field services. We work with enterprise, government and not-for-profit organisations to deliver technology projects that improve the way people work.

As our business continues to grow, we're looking for a motivated and highly organised Project Coordinator / Manager to join our team.

The Opportunity

This role is ideal for someone looking to build or continue their career in project management within the technology industry.

You may already have project management experience, be working as a Project Coordinator, or be currently studying Project Management and looking for an opportunity to gain practical experience in the technology industry. Exceed ICT is committed to developing the right person and providing mentoring and training to help them succeed.

You'll work across a diverse range of technology projects, including:

• Enterprise network deployments
• Mobility and device rollout programs
• Field services and on-site deployment projects
• Telecommunications and connectivity solutions
• Managed services onboarding and transition projects
• Multi-site technology implementations

Key Responsibilities

Project Delivery

• Coordinate and manage projects from initiation through to completion.
• Develop project plans, schedules and delivery timelines.
• Track project progress and ensure milestones are achieved.
• Manage project risks, issues and dependencies.
• Assist with project budgeting and resource planning.
• Ensure projects are delivered on time and meet customer expectations.

Project Governance

• Prepare project documentation including:

  • Project Charters
  • Project Dashboards
  • Status Reports
  • Risk Registers
  • Meeting Minutes
  • Project Closure Reports

• Facilitate project meetings and stakeholder workshops.

• Maintain accurate project records and reporting.

• Support continuous improvement of project delivery processes.

Stakeholder Management

• Build strong relationships with customers, partners and internal teams.
• Act as a key point of contact throughout project delivery.
• Communicate project progress clearly and proactively.
• Manage customer expectations and help resolve delivery challenges.
• Coordinate resources across technical, logistics and field services teams.

Resource & Deployment Coordination

• Coordinate field engineers, technicians and delivery partners.
• Schedule hardware deployments and site activities.
• Work closely with procurement, logistics and service delivery teams.
• Ensure project resources are effectively planned and utilised.

About You

We're less concerned about the number of years you've been a Project Manager and more interested in finding someone with the right attitude, organisational skills and willingness to learn.

You may be:

• Currently studying Project Management or a related discipline.
• Working as a Project Coordinator looking to step into a Project Manager role.
• Coming from a telecommunications, technology or service delivery background.
• Looking to build a career in project delivery within the ICT industry.

Desired Skills & Experience

• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• High attention to detail.
• Ability to manage multiple priorities simultaneously.
• Strong stakeholder engagement and relationship-building skills.
• Proactive and solution-focused mindset.
• Confidence working with customers and senior stakeholders.
• Technology savvy and interested to learn new technology programs and work with AI

Highly Desirable

• Experience in telecommunications, mobility, networking or ICT environments.
• Exposure to project management methodologies.
• Experience coordinating field teams or multi-site deployments.
• Experience working within a professional services or managed services business.
• Work from office based environment minimum 4 days per week

What Success Looks Like

• Customers are informed, engaged and satisfied throughout project delivery.
• Projects are delivered in line with agreed scope and timelines.
• Risks and issues are identified early and managed effectively.
• Project documentation is accurate and maintained to a high standard.
• Internal teams are well coordinated and supported.
• Strong relationships are built with customers, suppliers and colleagues.