Project Coordinator | Onsite | Davao

Req ID: 5132
Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for a Project Coordinator who will be working with Connext's Client in the United States of America.

What's in it for you?

• 25% Night Differential
• Perfect Attendance Bonus
• Mid-year Bonus!
• Competitive compensation
• Life insurance
• HMO Insurance

What is the job?

The Project Coordinator is responsible for coordinating project activities, maintaining consistent client communication, and ensuring projects are completed according to established schedules and specifications.

Responsibilities:

• Communicate with clients via telephone, email, or project management platforms (e.g., SupplyPro) to provide updates on assigned projects.
• Address client questions, concerns, and feedback promptly and professionally.
• Maintain organized and up-to-date project documentation, including inquiries, complaints, and action items.
• Receive and process purchase or service orders from clients in alignment with project timelines.
• Collaborate with other departments to ensure deliverables are on time and aligned with client and builder guidelines.
• Review project documents and recommend process improvements for accuracy and efficiency.
• Request and collect feedback from clients to support service improvement initiatives.
• Communicate project updates to management and related teams as required.
• Support the coordination of starts and orders within the project coordination team.
• Perform other project-related tasks as assigned to ensure client satisfaction and team success.

Qualifications:

• At least one (1) year of experience in customer service, construction coordination, or project administration is preferred.
• Experience using Microsoft Office Suite and related project coordination software.
• Has background in industry standards and project coordination practices.
• High school diploma or equivalent (GED).