Project Delivery & Implementation Manager

Location: Kochi (Work From Office)
Experience: 6+ Years
Employment Type: Full-time

About the Role

We are looking for an experienced Project Delivery & Implementation Manager to manage end-to-end software projects and product implementations. The role involves Agile project management, client coordination, requirement gathering, implementation, UAT, go-live, and successful project handover.

Key Responsibilities

• Manage software projects throughout the complete SDLC using Agile/Scrum methodologies.
• Plan and coordinate sprints, milestones, resources, timelines, and deliverables.
• Lead requirement gathering, product configuration, integration, testing, UAT, deployment, and go-live.
• Conduct Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives.
• Act as the primary point of contact for clients and manage stakeholder expectations.
• Translate business requirements into clear functional requirements, user stories, and acceptance criteria.
• Track project scope, risks, issues, dependencies, change requests, and deliverables.
• Coordinate with Developers, QA, Business Analysts, Technical Managers, and other stakeholders.
• Prepare project plans, status reports, implementation trackers, UAT/go-live documents, and handover documentation.
• Identify project blockers and ensure timely resolution and escalation.
• Use AI productivity tools such as ChatGPT, Claude, Microsoft Copilot, or Gemini for documentation, reporting, requirement analysis, and process improvement.
• Ensure successful client handover and post-implementation support transition.

Requirements

• Bachelor's degree in Computer Science, IT, Business Management, or a related field.
• 6+ years of experience in IT Project Management, Software/Product Implementation, or Business Analysis.
• Strong experience in Agile/Scrum, SDLC, project delivery, and software implementation.
• Experience managing projects from requirement gathering through UAT and Go-Live.
• Strong client-facing communication and stakeholder management skills.
• Experience with project management tools such as Jira, Trello, MS Project, Asana, or ClickUp.
• Good understanding of APIs, integrations, databases, and software development processes.
• Hands-on experience with AI productivity tools such as ChatGPT, Claude, Copilot, or Gemini.
• Strong analytical, problem-solving, negotiation, and decision-making skills.

Preferred

• Experience in Banking, FinTech, ERP, CRM, SaaS, or Enterprise Software projects.
• Experience handling international/distributed clients.
• PMP, PRINCE2, CSM/PSM, or PMI-ACP certification is an advantage.

Pay: ₹90,000.00 - ₹150,000.00 per month

Ability to commute/relocate:

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you an immediate joiner?

Experience:

• Product Implementation: 6 years (Required)
• IT project management: 6 years (Required)

Work Location: In person