Project Dispatcher/Coordinator

Position Overview

We are seeking a highly organized, hands-on Project Manager / Dispatcher to oversee and coordinate a wide range of property maintenance and improvement projects. Projects may include minor handyman repairs, plumbing, electrical, cleaning, landscaping, painting, general maintenance, and other facility-related work.

This position is responsible for managing projects from initial request through completion, including scheduling, dispatching trades and technicians, coordinating vendors, communicating with clients, monitoring job progress, and ensuring work is completed properly, on time, and within budget.

The ideal candidate is a strong communicator and problem solver who can manage multiple projects simultaneously, prioritize competing demands, and remain calm and organized in a fast-paced environment.

Facilities management experience is a major asset. Experience in handyman services, construction, property maintenance, trades, or field service coordination is highly preferred.

Schedule & Availability

• Monday–Friday, 9:00 AM–5:00 PM, in office.
• Some after-hours and weekend availability is required depending on active projects, emergencies, project deadlines, and client requirements.
• This is a hands-on coordination role that requires regular communication with field staff, contractors, vendors, and clients.

Key Responsibilities

• Manage multiple maintenance, repair, and improvement projects from start to finish.
• Review incoming work requests and determine the appropriate resources, trades, materials, and timelines required.
• Coordinate multiple trades and vendors when projects require different specialties.
• Monitor project quality, timelines, costs, and completion.
• Identify potential problems early and coordinate solutions.
• Ensure completed work meets company and client expectations.
• Communicate job details, site information, scope of work, access requirements, and customer expectations to field staff.
• Track technician and contractor status and provide updates to clients as needed.
• Coordinate emergency and after-hours service when required.
• Serve as a primary point of contact for clients regarding active projects and service requests.
• Provide clear updates regarding scheduling, project status, delays, changes, and completion.
• Build and maintain strong working relationships with reliable tradespeople and service providers.
• Handle issues professionally and work toward practical solutions.

Qualifications & Experience

Required

• Strong project coordination and organizational skills.
• Excellent communication and customer-service skills.
• Ability to manage multiple active projects simultaneously.
• Strong problem-solving and decision-making abilities.
• Comfortable working with contractors, tradespeople, vendors, and clients.
• Strong computer and scheduling skills.
• Ability to prioritize work and adapt quickly when schedules or project requirements change.

Strongly Preferred

• Experience in facilities management or property management.
• Experience in construction, handyman services, renovations, maintenance, or skilled trades.
• Experience dispatching field technicians or contractors.
• Experience coordinating multiple subcontractors.
• Experience reading work orders, scopes of work, estimates, or basic construction documentation.
• Familiarity with plumbing, electrical, HVAC, landscaping, cleaning, and general building maintenance.
• Experience managing emergency or after-hours service requests.

Job Types: Full-time, Fixed term contract

Pay: $20.00 per hour

Ability to commute/relocate:

• Mississauga, ON L5L 1X2: reliably commute or plan to relocate before starting work (required)

Experience:

• dispatching: 1 year (preferred)

Work Location: In person