Project Executive (Agency Liaison)

Job Responsibilities

1.    Monitor and provide reports in the following areas as required:

• Project Progress and status
• Sales and marketing strategies to promote current and future projects
• Project and sales documentation and reporting processes
• Sales operations including after-sales customer service
• Any other issues related to the business

2.    Prepare executive summaries from information received in periodical reports and hold formal review meetings with the respective personnel.

3.    Visit each project site and attend progress meetings as required in order to have working knowledge of current project status and issues.

4.    Attend all regular meetings.

5.    Assist in the development and implementation of corporate policies and procedures to achieve established corporate goals and support the corporate mission statement.

6.    Must be responsible and able to work independently with high levels of energy and possess superior judgement and problem-solving capabilities.

7.    Must be reliable, flexible, responsive and possess a sense of urgency when/if necessary, due to critical business demands and have a strong work ethic.

8. Responsible for handling and responding to all appointments, enquiries, and issues raised by external agencies in a timely and professional manner.

9. Acts as the key liaison between buyers and the company, ensuring smooth communication and coordination throughout the property sales process.

Job Requirements

• Diploma or Bachelor’s Degree in Business Administration, Marketing, Communications, or related field
• Minimum 1–3 years of experience in agency liaison, sales support, customer engagement, or conversion-related roles
• Experience in sales conversion, lead follow-up, or closing is an advantage
• Property industry or agent-facing experience is an added advantage
• Strong communication and relationship-building skills
• Comfortable working with targets, KPIs, and conversion metrics
• Able to manage objections and resolve issues professionally
• Familiar with social media and digital customer engagement
• Analytical, proactive, and results-oriented
• Responsible and able to work independently with minimal supervision but also a good team-player
• Willing to support company events, launches, and roadshows when required
• Good command of English and Bahasa Malaysia; Mandarin language is an added advantage