Project Head

Job Purpose

· Project Planning & Implementation – responsible for planning, executing, and monitoring hospital projects including new unit setup, service line expansion, NABH accreditation, infrastructure development, and process improvement initiatives.

· The role will act as a central coordinator between clinical, administrative, and support departments to ensure timely project delivery, regulatory compliance, and operational readiness.

· The incumbent will also support strategic initiatives, hospital expansion projects, and continuous improvement programs aligned with organizational goals.

Essential duties and responsibilities

1. Expansion & Strategic Projects

· Support new hospital/unit launches and expansions · Assist in rollout of new service lines and outreach centers · Ensure regulatory readiness and operational setup · Provide execution support for strategic initiatives

2. Project Planning

· Develop detailed project plans for hospital initiatives (ICU, OT, wards, diagnostics, etc.) · Define project scope, timelines, budgets, and resource allocation · Conduct feasibility and requirement assessments · Identify risks and develop mitigation strategies

3. Project Implementation

· Drive end-to-end execution of hospital projects (greenfield/brownfield) · Coordinate with internal departments (clinical, nursing, admin, HR, finance) · Ensure infrastructure, manpower, and SOP readiness before go-live · Monitor timelines, quality, and budget adherence

4. NABH & Compliance Management

· Lead NABH accreditation and re-accreditation projects · Ensure documentation, SOPs, and policy implementation across departments · Conduct internal audits and gap analysis · Ensure closure of non-conformities within timelines

5. Vendor & Stakeholder Coordination

· Coordinate with architects, contractors, and biomedical vendors · Manage procurement and installation of medical equipment · Conduct regular project review meetings · Ensure alignment between all stakeholders

6. Monitoring & Reporting

· Track project progress through dashboards and MIS · Provide regular updates to leadership · Highlight risks, delays, and corrective actions · Maintain documentation for audits and compliance

7. Process Improvement & Operational Excellence

· Identify operational gaps and drive improvement initiatives · Standardize hospital processes and workflows · Support digital initiatives like HIS implementation · Improve efficiency, patient experience, and cost optimization

Skills & Abilities

Expertise in:

· Hospital project management · NABH standards and compliance · Healthcare operations & clinical coordination

· Vendor and stakeholder management

· Strong understanding of hospital regulatory frameworks

· Excellent planning, coordination, and execution skills

· Strong analytical, reporting, and problem-solving ability

· Effective communication and interpersonal skills

· High ownership and accountability

· Ability to manage multiple projects simultaneously

Performance Indicators

Timely completion of projects

· NABH accreditation / audit scores

· Adherence to project budgets

· Time taken for new unit/service go-live

· Reduction in compliance gaps and audit findings