PROJECT IMPLEMENTATION ASSOCIATE- HRIS

Key Responsibilities:

·       Continuously and proactively learn (and be familiar) with the BIPO’s products and services updates to ensure effective project implementation and client services.

·       Shall serve as the subject matter expert of BIPO HRMS family suite and responsible of technical project delivery and implementation.

·       Act in a consulting role on assigned projects;

·       Ensure full understanding on the scope of services of each new project and successful implementation thereof:

·       Work as a part of the project team – coordinating activities with Project Manager(s), HR Service Delivery Manager, Implementation Consultant(s)  and working effectively with customer and team members of all levels;

·       Manage the execution of the project plan and deliverables for the project;

·       Leads project design sessions and relevant technical activities including but not limited to systems implementation, integrations and process consultations;

·       Accountable for the completion of the Business Requirements Documentation (BRD);

·       Configure and set up BIPO HRMS solutions based on gathered requirements from the customer and provide insights on best practices;

·       Ensure proper handling of client’s data,

·       Accountable for the completion/documentation of the User Acceptance Testing (UAT) test scenarios and test scripts;

·       Partner with R&D team internally and with customer externally to design, test, and maintain any necessary integrations, as well as ensure existing interfaces continue to run smoothly and provide accurate results;

·       Work with client to convert legacy data into BIPO HRMS (data migration)

·       Execute and improve the entire cycle system implementation methodology and adhere to provisioned man days for the project;

·       Ensure client’s proficiency with BIPO platform through trainings with clients;

·       Escalate issues to designated team contacts and/or cross-functional teams in a timely manner to ensure implementation issues are addressed early

·       Prepare daily and weekly status reports for client projects;

·       Provide support as needed to sales team during the pre-sales phase until such time a sale is won;

·       Provide technical support for the BIPO HRMS family within the company;

·       Attends regular meetings to ensure that all product, services, and client-related activities and concerns are raised and discussed for appropriate action.

·       Attend to post implementation support activities as needed and provide expert resolution to issues or concern raised by the customer/s.

·       Continually seek ways to improve the process of delivering BIPO HRMS solutions to clients.