Ladders
Project Leader, Digital Experience, Optimization Team
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
United States
Work mode:
Onsite
Published on:
14 September 2026
What they need
For our client, we are seeking a Project Leader, Digital Experience, Optimization Team to join the team of a leader in the Business Services space.
This role will lead efforts to improve a digital employee experience platform, with a strong focus on usability, engagement, and continuous optimization. The Project Leader will partner closely with cross-functional stakeholders to translate user needs and business goals into enhancements that strengthen content delivery and overall platform performance. This position is well suited for someone who can combine project leadership, analytics, and design sensibility to elevate the digital workspace experience.
The ideal candidate will also help ensure the platform remains consistent, accessible, and aligned with established brand and user experience standards. Success in this role will depend on strong collaboration, attention to detail, and the ability to drive meaningful improvements across a shared internal environment.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $100,000 – $120,000 annually
Responsibilities
- Lead development of platform features based on user requirements and business needs
- Use analytics and feedback to improve usability and engagement
- Build and maintain relationships with cross-functional teams to support content delivery
- Drive platform evolution by improving functionality and accessibility
- Ensure consistency in user experience through brand standards and guidelines
Qualifications
- 3+ years of experience in digital experience design for intranets or employee platforms
- Strong understanding of user experience and information architecture
- Experience using analytics to drive user engagement improvements
- Strong graphic design skills and attention to detail
- Proficiency in Mac OS, Google Suite, and Microsoft Office; knowledge of Igloo/AppSpace and Canva preferred
- Strong communication and collaboration skills with a focus on improvement
Benefits
- Collaborative work environment that fosters innovation
- Opportunity to shape and enhance the digital workspace
- Engagement with diverse cross-functional teams
- Focus on continuous improvement and user experience
- Emphasis on cultivating strong partnerships across the organization
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.
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