Project Logistics Staff (Mandarin Speaker)

Key Responsibilities

1. Project Logistics Coordination

• Support the execution of project logistics activities from initial planning through final delivery.
• Coordinate shipment schedules, transportation arrangements, cargo handling, and delivery activities.
• Follow up with internal teams, customers, vendors, transporters, shipping lines, agents, and other relevant parties.
• Monitor project logistics activities and promptly report delays, discrepancies, or operational issues.

2. Shipment & Cargo Handling

• Assist in coordinating loading, unloading, transportation, and cargo handling activities.
• Monitor cargo movement from origin to destination.
• Support arrangements for special, oversized, heavy, or project cargo when required.
• Ensure cargo handling activities follow approved operational and safety requirements.

3. Documentation

• Prepare, collect, check, and maintain project-related shipping and operational documents.
• Assist in checking Commercial Invoices, Packing Lists, Bills of Lading/Air Waybills, Delivery Orders, Shipping Instructions, Proof of Delivery, and other supporting documents.
• Ensure documents are complete and consistent before submission or further processing.
• Maintain systematic filing and proper documentation for each project.

4. EXIM & Customs Support

• Coordinate with the EXIM/customs team or appointed customs broker regarding import and export documentation.
• Provide required supporting documents for customs clearance.
• Follow up on customs clearance status and communicate relevant updates to the project team.
• Assist in identifying documentation discrepancies that may cause clearance delays.
• Vendor & Transportation Coordination
• Coordinate operational arrangements with trucking companies, warehouses, shipping lines, agents, and other logistics service providers.
• Confirm vehicle availability, schedules, pickup/delivery arrangements, and operational requirements.
• Monitor vendor performance during project execution.
• Collect supporting documents required for vendor billing and operational verification.

6. Project Monitoring & Reporting

• Maintain shipment/project status updates.
• Prepare daily or periodic operational reports as required.
• Update relevant stakeholders regarding shipment progress, delays, and outstanding actions.
• Maintain accurate records of project milestones and operational activities.

7. Customer & Internal Coordination

• Support communication with customers regarding shipment status and operational requirements.
• Coordinate closely with Sales, Commercial, Finance, and other Operations teams.
• Escalate significant operational issues or customer concerns to the Project Logistics Coordinator or Manager.

8. Safety & Compliance

• Follow company SOPs, customer requirements, and applicable safety procedures.
• Report unsafe conditions, cargo damage, accidents, or operational incidents immediately.
• Support the preparation of incident documentation when required.
• Maintain confidentiality of customer, shipment, pricing, and company information.

Key Competencies

• Mandarin and Basic English communication

• Logistics and transportation coordination

• Import/export documentation knowledge

• Shipment monitoring and follow-up

• Attention to detail

• Problem-solving ability

• Communication and coordination skills

• Ability to work under operational deadlines

• Microsoft Office / logistics systems

• Knowledge of customs and project cargo operations is an advantage