Project Management Associate

STATEMENT OF DUTIES AND RESPONSIBILITIES (covering Knowledge and Skills, Problem Solving and Accountability)

Project Management

• Assist in coordinating and tracking the execution of projects across departments.
• Help monitor project timelines and flag potential delays to the Project Manager
• Support the identification of risks and bottlenecks, and help document corrective actions

Process Efficiency & Quality Systems

• Assist in evaluating and documenting the efficiency of departmental processes
• Support the implementation of process improvements under guidance to enhance productivity and quality.
• Help monitor compliance with established policies, procedures, and quality standards.

Cross-Departmental Coordination

• Coordinate with department representatives to gather updates and align on project goals.
• Follow up on action items and deliverables to support timely execution.
• Assist in facilitating communication across departments to help resolve minor issues.

Governance & Reporting

• Help maintain and update process and policy documentation as directed.
• Provide the Project Manager with timely updates on the progress of assigned tasks and projects.
• Prepare draft reports and dashboards to help track project performance, efficiency metrics, and compliance.
• Support calendar coordination, correspondence drafting, and meeting preparation as needed.

Client Project Support

• Support the planning and execution of projects in alignment with client requirements and expectations.
• Assist in preparing project scopes, timelines, and deliverables in collaboration with internal teams.
• Help track project progress and flag risks to the Project Manager for corrective action.
• Coordinate with internal teams to support timely delivery of client deliverables within quality standards.
• Assist in preparing regular project status reports for clients and management

KEY COMPETENCIES

• Analytical thinking and problem-solving support
• Strong organizational and process documentation skills
• Team collaboration and coordination
• Attention to detail and quality assurance
• Effective communication with internal and external stakeholders