Project Management Lead

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Position: Project Management Lead

Grade: P4

Team: Project Delivery for Infrastructure Operations

Line Manager: Director Project Management

Location: Remote

Start Date: ASAP

Reporting to a senior manager or director within the Infrastructure & Operations Project Delivery team, this role is responsible for managing IT Infrastructure projects on a regional scale and involves the day-to-day management of multiple concurrent projects.

The ideal candidate must bring experience in formal project management within a technology function and a demonstrated ability to manage the implementation of allocated projects to agreed scope, timescales, budget, and quality of deliverables.

A strong understanding of IT infrastructure, network architecture and enterprise environments is preferred.

Excellent communication and organizational skills are a requirement.

Position Overview

We are seeking an experienced Senior IT Project Manager to lead complex infrastructure initiatives, large-scale technology deployments, and corporate office relocations. This role requires a strategic leader who can manage large scale projects, coordinate cross-functional teams, and deliver enterprise-grade technology solutions that support business operations across multiple offices.

Key Responsibilities

Manage end-to-end delivery of network infrastructure projects including LAN/WAN upgrades and network security implementations.

Develop comprehensive project plans, resource allocation strategies, and risk mitigation approaches for complex technical initiatives. Ensure infrastructure projects align with enterprise architecture and security standards as well as meet business requirements.

Lead large-scale technology deployments, enterprise-wide technology rollouts including hardware refreshes, software implementations, unified communications platforms, and endpoint management solutions. Coordinate deployment schedules across multiple sites and time zones while minimizing business impact.

Manage vendor relationships and ensure delivery commitments are met on time and within budget.

Corporate office relocation coordination; oversee all technology aspects of office relocations, expansions, and consolidations.

Support connectivity for standard office technology deployments including AV solutions, access control systems, smart building devices (air quality/occupancy sensors, lighting control, room booking panels, MFPs, etc), BMS solutions, and end-user equipment.

Coordinate with corporate real estate business partners, facilities, and business units to ensure seamless technology deployments.

Stakeholder management & communication, serving as primary liaison between IT, business units, vendors, and executive leadership. Provide regular project status updates, escalate risks appropriately, and maintain transparent communication channels.

Resource management, lead cross-functional project teams including network engineers, systems administrators, telecommunications specialists, and third-party vendors. Mentor junior project managers and promote best practices across the PMO. Manage resource allocation, workload prioritization, and team performance.

Maintain project documentation including schedules, budgets, risk/issue logs, and lessons learned. Ensure adherence to PMO methodologies, change management processes, and quality assurance standards. Track project metrics and identify opportunities for continuous improvement.

Required Qualifications

10+ years of IT project management experience with at least 5 years managing enterprise infrastructure projects.

Proven track record delivering network infrastructure upgrades, large-scale technology deployments, and corporate office moves in complex corporate environments.

Technical understanding of network infrastructure including routing, switching, firewalls, wireless systems, and SD-WAN technologies. Familiarity with corporate office technologies such as VoIP systems, video conferencing platforms, AV devices, and access control systems.

Project Management Expertise or PMP certification required. Strong command of project management methodologies including Waterfall and Agile/hybrid approaches.

Experience with project management tools such as Microsoft Project, Monday.com or similar platforms.

Demonstrated ability to manage multiple concurrent projects in fast-paced environments.

Stakeholder management skills with ability to influence at all organizational levels.

Proven ability to lead diverse teams and resolve conflicts effectively. Excellent written and verbal communication skills.

Preferred Qualifications

Experience managing international projects

Experience with ServiceNow or similar ITSM platforms

Background in network engineering or infrastructure architecture

Experience working in commercial real estate or corporate real estate services

Education

Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field required. Master's degree or MBA preferred.

Working Environment

This role requires flexibility to accommodate project demands including occasional evening or weekend work during critical deployment windows or office moves. Some travel required to project sites and corporate offices (estimated 20-30%). Hybrid work arrangement available when not required onsite for project activities.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.