Project Manager And Scrum Master | Telecom | Mediation & Activation

Job Overview

We are looking for an experienced Project Manager cum Scrum Master with a strong Telecom domain background and experience working on Telecom Activation, Mediation platforms.

The ideal candidate should have experience managing end-to-end project delivery while also driving Agile/Scrum practices, coordinating cross-functional teams, removing blockers and ensuring successful sprint and release delivery.

Key Responsibilities

• Manage and drive end-to-end project delivery for Telecom technology projects.
• Work on projects involving Activation/Provisioning, Mediation and/or OSS/BSS platforms.
• Act as the Scrum Master and facilitate Sprint Planning, Daily Scrum, Sprint Review and Retrospectives.
• Plan and track sprints, releases, milestones, deliverables and dependencies.
• Coordinate with Product Owners, Business Analysts, Developers, QA, Solution Architects and other technical teams.
• Track project progress and proactively manage risks, issues, dependencies and blockers.
• Ensure timely delivery of sprint and project commitments.
• Support requirement clarification and coordinate with business and technical teams to ensure requirements are clearly understood.
• Coordinate SIT/UAT, defect resolution, releases and production implementation.
• Manage project scope, priorities, timelines and delivery commitments.
• Act as a bridge between business stakeholders, product teams and technical teams.
• Prepare project status reports, dashboards, sprint metrics and Agile documentation.
• Conduct stakeholder meetings and provide regular updates on project progress, risks and dependencies.
• Support continuous improvement of Agile processes and project delivery practices.
• Coordinate with distributed and cross-functional teams to ensure smooth delivery.

Required Telecom Domain Knowledge

The candidate should have relevant experience in at least one of the following areas:

Telecom Activation / Provisioning

• Service Activation
• Service Provisioning
• Order-to-Activation flow
• Service Fulfillment
• Network/service configuration
• Activation or orchestration platforms

Telecom Mediation

• CDR / usage data collection and processing
• Mediation platforms
• Data transformation, enrichment and validation
• Integration with Billing/Charging systems
• Required Skills
• Strong experience as a Project Manager and/or Scrum Master in the Telecom domain.
• Experience managing end-to-end project delivery.
• Strong knowledge of Agile/Scrum methodologies.
• Hands-on experience facilitating Scrum ceremonies and managing sprint/release delivery.
• Experience managing project plans, milestones, risks, issues, dependencies and blockers.
• Strong stakeholder and client management skills.
• Experience coordinating cross-functional and distributed teams.
• Good understanding of software development and release lifecycle.
• Experience with JIRA, Confluence or similar Agile/project management tools.
• Good communication, coordination and problem-solving skills.
• Basic understanding of CI/CD and software release processes.
• Preferred Profile
• Telecom/Communications domain experience is mandatory.
• Experience in Activation/Provisioning, Mediation or OSS/BSS.
• Experience working with large-scale Telecom transformation or digital platforms.
• CSM/PSM or other Scrum Master certification is an advantage.
• PMP/PRINCE2 or other Project Management certification is an advantage.
• Experience managing multiple Agile teams or complex Telecom projects is preferred.