Quess Philippines Corp.
Project Manager – Application Operations (MORNING SHIFT)
Skills
23 days ago
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Important information
Contract type:
Freelance / Contract
Salary:
₱1,080,000 – ₱1,440,000 / year
Location:
Quezon City, Metro Manila, Philippines
Work mode:
Onsite
Published on:
28 September 2026
What they need
CSA: U2XY6M
JRS: Project Manager – Application Operations
Contract Duration: October 1, 2026 to December 31, 2027
Shift: 5:00 AM to 2:00 PM PHT
Band: 8
Client: IBM
***ASAP JOINER NEEDED!
Required skills:
- 5+ years of experience in IT service management, with at least 3 years in a SIAM, Service
Manager, or equivalent leadership role.
- Demonstrable experience managing service management in a multi-supplier or outsourced
environment.
Proven track record managing MIM, incident, problem, change, and service reporting functions.
Experience working within IBM Service Management frameworks and/or Finastra environments is highly desirable.
• Deep knowledge of ITIL v4 service management processes across all lifecycle stages.
• Proficiency with ITSM tooling (e.g. ServiceNow, BMC Remedy, Maximo, or equivalent).
Certifications
- ITIL 4 Foundation (minimum)
• ITIL 4 Managing Professional or equivalent
Nice to have skills:
ITIL 4 Strategic Leader
SIAM Foundation or Professional (EXIN/BCS)
ISO/IEC 20000 Lead Implementer / Auditor
Lean IT or Six Sigma (Green Belt+)
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