Project Manager

Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of users and to be part of the journey that makes us a super-app. Our mission is to make people’s lives easier by enabling meaningful connections — from precious moments with family and friends to managing business relationships and pursuing passions.

We are looking for an experienced and highly motivated Project Manager to lead complex, cross-functional initiatives, ensure end-to-end delivery, and mentor Scrum Masters across multiple Agile teams.

Requirements:

• At least 4 years of experience as a Project Manager leading and delivering complex, cross-functional, multi-team projects.
• At least 2 years of experience leading or mentoring other Scrum Masters.
• Strong understanding of Agile principles, practices, and values, with hands-on experience working with Agile teams.
• Solid understanding of software development processes, with the ability to understand technical challenges and bottlenecks.
• Strong stakeholder management skills and the ability to influence without direct authority.
• Proficiency with Agile and project management tools (e.g. Jira, Advanced Roadmaps, Product Discovery tools).
• Strong analytical mindset and experience working with delivery metrics and KPIs.
• Excellent communication, facilitation, and leadership skills.
• Fluent written and spoken English.

Responsibilities:

• Own end-to-end delivery of complex, cross-team, multi-disciplinary projects.
• Create and manage quarterly plans, including timelines, milestones, and deadlines.
• Ensure consistency and excellence in Agile execution across multiple teams.
• Drive continuous improvement of Scrum Master capabilities through coaching, feedback, and training.
• Manage crisis, identify and resolve major blockers & external dependencies.
• Collaborate closely with product managers, developers, QA engineers, and other stakeholders to deliver high-quality solutions

Advantages:

• Experience working with distributed or remote teams.
• Experience with Agile scaling frameworks (e.g. SAFe, LeSS).
• Relevant certifications (e.g. PMP, CSM, SAFe Scrum Master).

Experience:

4+