Project Manager

Greetings from Viaplus !!

We are hiring for the below position

Job Profile: Project Manager

Experience: 17 -25 yrs

Location : Hyderabad

Job Responsibilities:

• Perform continuous project monitoring, including schedule performance analysis, project budget review, cost drivers, cost allocations, burn rate, estimate to complete, and estimate at completion.
• Project Delivery: Lead end-to-end implementation of projects Bank integrations (issuer/acquirer), and system rollouts; ensure delivery within scope, timelines, and budget
• Support & Operations: Manage L2/L3 production support, incident/problem/change management; ensure SLA adherence, high uptime, and timely issue resolution with RCA
• ETC Domain Expertise: Handle FASTag ecosystem including NPCI integrations, transaction lifecycle, reconciliation, and dispute management; ensure compliance with regulatory guidelines
• Client & Stakeholder Management: Act as SPOC for clients, banks, and internal teams; manage client expectations, conduct governance meetings, and handle escalations effectively
• Presentation & Communication: Prepare and deliver impactful presentations, status reports, and executive updates; ensure clear, concise, and professional communication (oral & written) across all levels
• Change Requests & Commercials: Manage CRs, effort estimation, pricing discussions, and scope alignment with contracts
• Vendor Management: Coordinate with OEMs and third-party vendors; ensure SLA compliance and service delivery
• Financial Oversight: Manage invoicing, payment tracking, and budget monitoring; drive cost optimization
• Audit & Compliance: Ensure audit readiness, documentation, and adherence to internal/external compliance requirements
• Develop, implement, and manage effective cross-functional and cross-site (global) team communications and coordination.
• Ensure the cross-functional and off-site teams maintain a high level of quality and delivery performance by identifying and implementing key competencies and performance metrics.
• Develop and institutionalize processes and practices designed to improve delivery performance, quality, predictability, and repeatability.
• Conduct and/or participate in internal and external project status meetings.
• Ensure accurate and effective communication and reporting of key project parameters to the project stakeholders.
• Collaborate and negotiate delivery timelines and timelines adjustments.
• Identify, track, and manage project scope and manage onsite/client expectations through the delivery process.
• Identify and define scope changes, develop change order estimates, and change order through coordination with the functional and other teams.
• In-depth knowledge of project management methodologies, including PMP, PMI Agile Certified Practitioner (PMI-ACP) or equivalent certification.
• Strong interpersonal skills, tenacity, and ability to drive results in a complex, multicultural environment and at different hierarchical levels.

Skill Set:

• Strong communication and problem-solving skills and team work
• Should have minimum 15yrs of experience in project management in large enterprise environment preferably in banking, finance or transportation domain
• Excellent communication, presentation, influencing, and reasoning skills to earn the trust and support of business leaders, technology leaders, colleagues, team members and administrative/support staff.
• Must have proficiency with MS Office Suite, including MS Project and/or Agile project management tools.
• Must be a team player, self-motivated and have ability to work independently and pro-actively and not seek direction or guidance often.
• Must have managed teams of more than 75 or more resources.
• Must lead and motivate people and contribute to people development including developing next level leaders.
• Should have the skills to effectively collaborate across projects/engagements.
• Should have the background of managing maintenance engagements with proactive SLA/KPI adherence, quality status reporting, creating, and communicating team rosters, team cross-skilling/upskilling, continuous improvements etc.
• Strong knowledge of FASTag, NPCI ecosystem, tolling operations, and banking integrations
• Proven experience in client handling, stakeholder management, and executive communication
• Strong presentation skills with ability to engage senior stakeholders
• Excellent oral and written communication skills
• Experience in both implementation and production support environments
• Strong understanding of SLA/KPI management and large-scale deployments

Qualifications:
Any Graduate with B. E / B. Tech, MCA or equivalent degree with more than 15+ years relevant work experience. (PMP certification is preferred) Technical Skills:

• Experience with managing banking and finance projects in India will be preferred.
• Experience with National Payment Corporation of India (NPCI) and NCMC and FASTag would be a big plus.
• Intermediate to advance knowledge of MS Project, ability to create and report on variances, ETC, EAC, etc.
• Preferably on ETC, Tolling Background.