Project Manager

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

Responsible for the execution of project(s) that are aligned to programs that have a significant impact on how the Bank and Global Payments Solutions do business, provide services to clients, adhere with regulatory or regional requirements or execute a function.

Responsibilities:

• Demonstrates strong project management skills, including the ability to prioritize work and meet deadlines
• Partners with program manager and project sponsor to develop and maintain project objectives and charter
• Acts as the primary point of contact and integration for the project
• Responsible for analyzing present-state, developing alternative future-state approaches and facilitating implementation
• Plans, organizes, monitors and controls projects using appropriate tools and techniques to ensure efficient and effective project completion
• Manages project scope, timeline and budget by facilitating project routines to assess project health, manage risks/issues, identify change controls, etc.
• Responsible for creating and driving a single project plan in MS Project, and all required project artifacts – TAR List, Risk log, status reporting, meeting agendas, toll gate evidence, stakeholder matrix, TPAS updates and project documents
• Maintains required project status reporting including updates to Enterprise tools and systems of record
• Develops and socializes potential risk mitigation strategies
• Partners with GPS PMO to ensure that all applicable Global Change Standards, Enterprise Procedures and any FLU/CF Procedures are followed
• Works with LOB to identify people/process impacts and provide deliverables/evidence for Enterprise Change governance routines as required
• Partners with Tech PM on PPRT deliverables including Tollgates, input of risks/issues and coordinates status of tech delivery efforts
• Oversees Project readiness, change adoption and Stakeholder management
• Effectively communicates with managers, peers and business partners on deliverables, timelines and support needed

Required Qualifications:

• At least 5 years of project management experience
• Knowledge of structured project management methods
• Knowledge of Bank's Enterprise Change Policy & Standards
• Track record of delivering projects to plan and on budget
• Ability to assess an ill-defined problem and propose the tasks & deliverables that will be necessary to achieve the desired outcome
• Ability to manage and communicate with stakeholders at different levels
• Proficient with MS products: Word, Excel, PowerPoint, Project and Visio

Desired Qualifications:

• At least 8 years of project management experience
• Knowledge of Payment Processing
• Proficiency in process design / process mapping
• Working knowledge of Agile methods and tools
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Commitment to challenging the status quo and promoting positive change
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Knowledge and proficiency of Copilot and other Bank AI tools

Skills:

• Process Design
• Program Management
• Project Management
• Reporting
• Strategy Planning and Development
• Issue Management
• Oral Communications
• Presentation Skills
• Prioritization
• Problem Solving
• Performance Management
• Process Performance Management
• Process Simplification
• Risk Management
• Workforce Planning

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)Pay and benefits informationPay range$78,000.00 - $112,600.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.