Project Manager

Location : UK / Hybrid

Contract : Full time, Contract or Permanent

Department : Professional Services

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As a Project Manager , you will play a critical role in ensuring the successful delivery of customer projects across our software and professional services portfolio.

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You will work closely with customers, consultants, developers and internal stakeholders to manage timelines, resources, risks and expectations, ensuring projects are delivered on time, within scope and to the highest standards.

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We're looking for someone who has:

• Proven project management experience within a software or technology environment
• Strong organisational and planning skills
• Excellent stakeholder management and communication abilities
• Experience managing multiple projects simultaneously
• A commercial mindset and customer-focused approach
• The ability to solve problems and drive projects forward

Experience of software implementation projects, Agile methodologies, PRINCE2 or ITIL would be beneficial.

FURTHER INFORMATION

Company Description Marval Software, founded in 1989, is a global provider of enterprise IT Service Management (ITSM) software focused on transforming service management for organizations of all sizes. Drawing on decades of ITSM experience, the company delivers solutions that streamline operations, improve service delivery, and support digital transformation. Its latest innovations include a powerful integrations platform designed to connect teams, tools, and technologies for more agile and intelligent service management. As a trusted partner to global enterprises and public sector organizations, Marval Software is committed to service excellence through automation, collaboration, and continuous improvement. Prospective team members join a company that values innovation, measurable outcomes, and long-term customer success.

Role Description This is a full-time remote role for a Project Manager at Marval Software. The Project Manager will oversee the planning, execution, and delivery of ITSM and integrations-related projects, coordinating cross-functional teams and resources to meet timelines, budgets, and quality standards. Daily responsibilities include defining project scope and requirements, creating detailed project plans, monitoring progress, managing risks and issues, and reporting status to stakeholders. The role also involves facilitating collaboration between technical and business teams, aligning project activities with customer objectives, and ensuring that implementations follow best practices in service management. The Project Manager will work closely with clients to understand their needs, support change management activities, and drive continuous improvement across projects and internal processes.

Qualifications

• Demonstrated Project Management skills, including planning, scheduling, risk management, and stakeholder communication.
• Experience with Expeditor and Expediting activities to ensure timely delivery of project tasks, materials, and dependencies.
• Background in Inspection and quality assurance to verify project outputs meet agreed standards and requirements.
• Logistics Management skills to coordinate resources, timelines, and third-party contributions across multiple projects.
• Experience managing technology or software implementation projects, ideally in ITSM or related domains.
• Ability to work effectively in a remote, distributed environment, with strong self-organization and time management.
• Excellent written and verbal communication skills, including the ability to present project information to technical and non-technical audiences.
• Proficiency with project management tools and methodologies (e.g., Agile, Scrum, or hybrid approaches).
• Bachelor’s degree in project management, business, information technology, or a related field, or equivalent practical experience.
• Customer-focused mindset and proven ability to build collaborative relationships with internal teams and external stakeholders.