Project Manager

Role & responsibilities

• Manage end-to-end delivery of project roll-out services across multiple business units and geographies.
• Define project scope, timelines, budgets, resource requirements, and delivery plans in collaboration with stakeholders.
• Monitor project progress, risks, issues, and dependencies to ensure successful and timely project execution.
• Coordinate with regional functional teams, shared services teams, and local country platforms to deliver high-quality project outcomes.
• Serve as the primary point of contact for project-related escalations and stakeholder communication.
• Ensure project queries and implementation issues are resolved proactively and within agreed timelines.
• Drive project governance activities, including status reporting, documentation, and compliance tracking.
• Support project teams by providing guidance, expertise, and problem-solving assistance throughout the project lifecycle.
• Identify opportunities for process optimization, operational excellence, and cost-efficiency improvements.
• Develop and maintain project knowledge repositories, best practices, and lessons learned documentation.
• Collaborate with internal and cross-functional teams to implement continuous improvement initiatives.
• Lead and mentor project team members, ensuring effective knowledge transfer and capability development.
• Support hiring, onboarding, coaching, and performance development activities for project team members.
• Manage stakeholder expectations and ensure high levels of customer satisfaction.
• Ensure compliance with company policies, governance standards, EHS, CSR, and statutory requirements.
• Prepare and present project dashboards, KPIs, demand plans, and management reports.
• Contribute to SAP/S4HANA or ERP implementation and transformation projects where applicable.

Preferred candidate profile

Education

• Bachelor's Degree in Business Administration, Finance, Information Technology, Engineering, Project Management, or related disciplines.

Experience

• 4-6 years of Project Management, Program Management, PMO, or Project Delivery experience.
• Minimum 2 years of experience leading projects or supervising project teams.
• Proven success in managing teams of 5-15 members in complex, fast-paced environments.
• Experience working in Shared Services, Global Business Services (GBS), or multinational organizations.
• Experience in project rollouts, implementation programs, business transformation, or process improvement initiatives.
• Exposure to SAP, SAP S/4HANA, or ERP implementation projects is preferred.

Technical & Professional Skills

• Strong Project Management and Project Delivery expertise.
• Knowledge of Project Governance, Risk Management, Change Management, and Stakeholder Management.
• Experience managing cross-functional and geographically dispersed teams.
• Familiarity with ERP implementation methodologies and Supply Chain processes.
• Strong analytical and problem-solving skills.
• Excellent communication, conflict resolution, and people management capabilities.
• Proficiency in Microsoft Office tools including Excel, PowerPoint, Word, Visio, and MS Project.
• Fluent verbal and written English communication skills.
• Knowledge of additional Asian languages will be an advantage.