Project Manager

SmartPhoneLand IASAS is a retail and service chain specializing in the distribution, financing, and after‑sales support of smartphones and accessories across Chile, partnering with major carriers to offer bundled plans and trade‑in programs.

About SmartPhoneLand IASAS S.A.

SmartPhoneLand IASAS S.A. is a retail and service chain specializing in the distribution, financing, and after-sales support of smartphones and accessories across Chile. The company works with major carriers and offers bundled plans, trade-in programs, and customer-focused technology solutions.

Position Overview

We are seeking an experienced Project Manager to lead and coordinate projects across our retail, technology, operations, and customer-service functions. The successful candidate will be responsible for planning projects, coordinating cross-functional teams, managing timelines and resources, and ensuring projects are delivered on time, within scope, and according to quality standards.

Key Responsibilities

• Plan, coordinate, and manage projects from initiation through completion.
• Define project scope, objectives, deliverables, timelines, and resource requirements.
• Develop and maintain detailed project plans, schedules, and budgets.
• Coordinate cross-functional teams including technology, retail, sales, finance, logistics, and customer service.
• Track project progress, milestones, dependencies, and deliverables.
• Identify project risks, issues, and potential delays and develop appropriate mitigation plans.
• Communicate project status, priorities, and changes to management and stakeholders.
• Manage project documentation, reports, meeting records, and action items.
• Coordinate with external vendors, technology partners, and service providers when required.
• Ensure projects comply with company policies, quality standards, and business objectives.
• Monitor project budgets and resource utilization.
• Facilitate project meetings and ensure follow-up on assigned actions.
• Support the implementation of new systems, processes, products, and operational initiatives.
• Evaluate completed projects and identify opportunities for continuous improvement.

Required Qualifications

• Bachelor’s degree in Business Administration, Project Management, Engineering, Information Technology, or a related field.
• Proven experience as a Project Manager, Project Coordinator, or in a similar project-management role.
• Strong knowledge of project-management principles and methodologies.
• Experience managing project schedules, budgets, resources, risks, and deliverables.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong leadership and stakeholder-management abilities.
• Excellent problem-solving and decision-making skills.
• Ability to manage multiple projects and priorities simultaneously.
• Proficiency with Microsoft Office or Google Workspace.
• Familiarity with project-management tools such as Jira, Asana, Trello, Monday.com, or similar platforms.
• Ability to work effectively with both technical and non-technical teams.

Preferred Qualifications

• Project Management Professional (PMP) or similar certification is an advantage.
• Experience with Agile, Scrum, or hybrid project-management methodologies.
• Experience managing technology, retail, telecommunications, e-commerce, or customer-service projects.
• Familiarity with CRM, ERP, POS, mobile applications, or digital transformation projects.
• Experience coordinating projects involving carriers, vendors, or external technology partners.
• Strong data-analysis and reporting skills.
• Experience managing budgets and vendor contracts.
• Strong English communication skills are an advantage.

What We Offer

• Competitive compensation of CLP 15,000–21,000 per hour.
• Opportunity to manage projects within Chile's technology and retail sector.
• Exposure to smartphones, telecommunications, financing, trade-in, and after-sales operations.
• Collaborative and fast-paced working environment.
• Opportunities for professional development and career growth.
• Opportunity to contribute to projects that improve customer experience and operational efficiency.

How to Apply

Interested candidates should submit an updated CV/resume highlighting their project-management experience, qualifications, relevant certifications, and major projects they have successfully managed.

Sueldo: $15.000 - $21.000 la hora

Lugar de trabajo: Viajar de manera regular