Project Manager

Project Manager

Spencer Systems – Riverstone, NSW

Full Time | Projects & Installations

Spencer Systems is a second-generation family-owned business servicing the commercial laundry and dry-cleaning industry across Australia. With one of the largest service teams in the sector, we pride ourselves on technical capability, responsiveness and long-term customer relationships.

We are seeking a hands-on and commercially minded Project Manager to take ownership of our installation and equipment projects and play a key role in the next stage of our growth.

About the Role

This is a newly created role reporting directly to the Managing Director. You will plan and deliver our installation and equipment projects from initial scoping through to commissioning and handover — on time and on budget.

You will be the central point of coordination between customers, technicians, subcontractors, suppliers and our warehouse, ensuring every project runs to a clear program and every stakeholder knows what to expect. Beyond client projects, you will also deliver internal projects that grow and improve the business.

Key Responsibilities

* Plan and deliver client installation projects end to end

* Own project budgets and margins, and manage variations

* Review quotes and designs for buildability before projects are sold

* Coordinate subcontractors, site works, deliveries and commissioning

* Ensure site readiness ahead of installation dates

* Keep customers informed throughout the project lifecycle

* Take ownership of escalated customer issues through to resolution

* Deliver internal growth and improvement projects

* Report project status and margin monthly

* Contribute to a safe and compliant workplace culture

About You

You are practical, organised and calm under pressure. You walk a site and see what is missing, and you treat on time and on budget as a personal standard.

To be successful in this role, you will have:

* Proven hands-on project delivery experience in equipment installation, fit-out, building services or a similar practical field

* Confidence managing budgets, programs, subcontractors and site logistics

* Strong customer-facing communication skills, including difficult conversations about time and cost

* Proficiency with project or job management software (Simpro experience highly regarded)

* A trade or technical background (advantageous but not essential)

Why Join Spencer Systems?

* Stable, growing Australian family business

* A newly created role you can shape, reporting directly to the Managing Director

* Interesting projects across NSW and interstate

* Genuine growth initiatives to own, not just jobs to run

* Supportive, close-knit team environment

If you enjoy turning a complex project into a smooth delivery and being the person customers and technicians can rely on, we would love to hear from you. In your cover letter, tell us about one project you delivered on time and on budget — and one that went wrong, and what you did about it.