Project Manager

Project Manager

(Citizen Engagement Communications)

Qualification-MBA -Marketing

Experience -5-8 Years

No of Position:1

Deliverables/Expectations:

• Handling the client and their needs and managing the deliverables
• Scope project requirements and prepare budget
• Develop a detailed project plan and monitor progress
• Receives different requests from the client s users and distributes them to the next team
• Follow up with support teams and monitor the SLA
• Execute, respond, dispatch, or escalate the requests as needed
• Collaborate with internal teams to design, develop and implement digital projects
• Participate in the client calls to solve problems and manage the escalations.
• Must ensure SLAs and good status report preparation and presentation.
• Task management, Delivery tracking, and support management.
• Provide end-to-end project management
• Deliver projects on time ensuring quality standards are met
• Develop support documentation including risk logs and requirement specifications
• Monitor and report on analytics matrix
• Communicate with the team and ensure all members are on board with delegated tasks
• Highlight potential risks or malfunctions and act proactively to resolve issues
• Seek opportunities for improvement and suggest new projects
• Ensuring deadlines are being met and managing the delivery of services to the client
• Meeting with clients for requirement gathering

REQUIREMENTS

• Proven work experience as a Digital project manager
• Familiarity with Content Management systems
• Understanding of SEO, Google Analytics, Social Media Marketing and Graphic Designing
• Solid technical background with an ability to address accessibility and compatibility issues
• Excellent organization and time management skills
• Communication and team management skills
• Adaptable and flexible
• Agility for quick learning
• Ability to work well in a team
• Ability to manage multiple stakeholders

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