Project Manager

Project Manager

Universal Home Healthcare
Location: 1220 12th Street SE, Suite G35, Washington, D.C. 20003
Job Type: Full-Time, On-Site
Salary: $60,000–$80,000 per year, depending on experience
Reports To: Director of Operations

Position Summary

Universal Home Healthcare is seeking an organized, proactive, and results-driven Project Manager to support the day-to-day execution of operational projects and company initiatives.

The Project Manager will work directly under the Director of Operations and will be responsible for coordinating projects across departments, tracking deadlines, improving workflows, following up on outstanding assignments, analyzing operational data, and ensuring projects move from planning through completion.

This position is ideal for someone who is highly organized, comfortable managing multiple priorities at once, and able to work with employees across clinical, administrative, human resources, staffing, billing, and finance functions.

The Project Manager will serve as an extension of the Director of Operations by helping turn operational priorities into organized action plans and ensuring responsible departments complete assigned tasks on time.

Day-to-Day ResponsibilitiesProject Management & Execution

• Manage multiple operational projects from initiation through completion.
• Develop project plans, timelines, task lists, deadlines, and deliverables.
• Track project progress and provide regular updates to the Director of Operations.
• Follow up with department managers and employees regarding outstanding assignments.
• Identify delays, operational barriers, and unresolved issues before they affect deadlines.
• Maintain project trackers, action-item lists, and status reports.
• Coordinate meetings related to active projects and document decisions, assignments, and deadlines.
• Ensure projects remain organized and aligned with company priorities.
• Escalate significant delays, compliance concerns, or operational risks to the Director of Operations.

Operational Support

• Assist the Director of Operations with agency-wide operational initiatives.
• Review existing business processes and recommend opportunities for improved efficiency.
• Help standardize workflows, forms, checklists, reports, and internal procedures.
• Coordinate projects involving multiple departments.
• Monitor completion of corrective actions and process-improvement initiatives.
• Assist with implementation of new systems, software, policies, and operational procedures.
• Help ensure new processes are properly communicated and implemented throughout the organization.
• Maintain organized records of ongoing and completed projects.

Department Coordination

Work closely with departments including:

• Clinical/Nursing
• Human Resources
• Staffing
• Billing
• Accounts Receivable
• Finance
• Front Office/Administration
• Operations

The Project Manager will help ensure departments communicate effectively and that assignments involving multiple departments are properly coordinated.

Reporting & Data Analysis

• Prepare weekly and periodic operational reports for the Director of Operations.
• Collect and organize information from multiple departments.
• Maintain spreadsheets, project dashboards, and performance trackers.
• Analyze operational trends and identify areas requiring management attention.
• Track deadlines, outstanding documentation, and departmental action items.
• Assist with reconciliation and review of operational data when needed.
• Present information in a clear and organized format for leadership review.

Process Improvement

• Identify inefficient, repetitive, or outdated processes.
• Assist in developing more efficient workflows.
• Help automate or simplify administrative processes where appropriate.
• Create standardized procedures and tracking systems.
• Help departments implement new processes and monitor whether changes are effective.
• Identify recurring operational issues and recommend long-term solutions rather than temporary fixes.

Compliance & Quality Support

• Assist leadership with projects related to healthcare regulations, surveys, audits, and internal compliance.
• Track completion of corrective actions and required documentation.
• Help organize documentation for regulatory or internal reviews.
• Assist departments in meeting established deadlines and company standards.
• Maintain confidentiality when working with patient, employee, financial, and business information.

Administrative & Leadership Support

• Assist the Director of Operations with special projects and company initiatives.
• Prepare presentations, spreadsheets, reports, meeting materials, and project summaries.
• Conduct research related to operational projects when requested.
• Coordinate with vendors and outside organizations when necessary.
• Help organize leadership meetings and follow up on assigned action items.
• Take ownership of projects and independently move assignments toward completion.

What a Typical Day May Include

A typical day may involve:

• Meeting with the Director of Operations to review current priorities.
• Updating project trackers and identifying approaching deadlines.
• Following up with department managers regarding outstanding assignments.
• Reviewing operational reports or spreadsheets for discrepancies or trends.
• Coordinating implementation of a new company process.
• Meeting with HR, Staffing, Billing, or Clinical leadership regarding an active project.
• Preparing a progress report for senior management.
• Researching solutions to an operational problem.
• Creating a new workflow, checklist, tracking system, or standard operating procedure.
• Monitoring previously assigned corrective actions.
• Organizing the next steps for several projects simultaneously.

The position requires someone who can move comfortably between detailed administrative work, data analysis, employee coordination, and higher-level project planning.

QualificationsRequired

• Strong organizational and project-management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong follow-through and attention to detail.
• Ability to work independently while keeping leadership informed.
• Strong Microsoft Office skills, particularly Excel, Word, Outlook, and PowerPoint.
• Comfortable working with spreadsheets, reports, trackers, and operational data.
• Ability to communicate professionally with employees at all levels of an organization.
• Ability to handle confidential information appropriately.
• Strong problem-solving and critical-thinking skills.

Preferred

• Bachelor's degree in Business Administration, Healthcare Administration, Project Management, Operations Management, or a related field.
• Previous project-management, operations, healthcare administration, or business-management experience.
• Experience in home healthcare, healthcare, medical services, or another regulated industry.
• Experience coordinating projects across multiple departments.
• Experience developing workflows, procedures, dashboards, or process-improvement initiatives.
• Familiarity with healthcare compliance, billing, staffing, scheduling, or clinical operations is a plus.

Project-management certifications such as PMP, CAPM, Lean Six Sigma, or similar credentials are beneficial but are not required.

Ideal Candidate

The ideal candidate is someone who:

• Is extremely organized.
• Takes ownership of assignments.
• Does not require constant supervision to move a project forward.
• Consistently follows up until assignments are completed.
• Notices problems before they become larger issues.
• Is comfortable holding people accountable for deadlines professionally.
• Can organize large amounts of information.
• Can quickly learn new systems and processes.
• Communicates clearly with both employees and management.
• Can manage several priorities without losing track of details.
• Thinks about how processes can be improved rather than simply accepting inefficient systems.

Compensation

$60,000–$80,000 per year

Final compensation will be based on relevant experience, education, qualifications, and demonstrated ability to manage operational projects.

Benefits

Universal Home Healthcare offers eligible full-time employees a competitive benefits package that includes:

• Medical Insurance
• Dental Insurance
• Paid Time Off (PTO)
• Paid Sick Leave
• Paid Holidays
• Professional development opportunities
• Opportunities for increased responsibility and career advancement

Schedule

• Full-Time
• Monday through Friday
• On-site position
• Standard business hours, with flexibility occasionally required depending on operational needs or project deadlines

Work Location

Universal Home Healthcare
1220 12th Street SE
Suite G35
Washington, D.C. 20003

This is an on-site position. Applicants should be able to reliably commute to the Washington, D.C. office.

Reporting Structure

The Project Manager reports directly to the Director of Operations and will work closely with department managers and senior leadership.

Equal Employment Opportunity

Universal Home Healthcare is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person