Project Manager

About the role

We are looking for an experienced Project Manager to manage cross-functional projects and operational support initiatives within a Project Management Office (PMO) environment. The role will be responsible for planning, coordinating, and delivering projects across multiple business functions while ensuring timelines, budgets, risks, and deliverables are effectively managed. The Project Manager will also support process improvement and operational initiatives, including selected AI-enabled automation and innovation projects.

Key responsibilities

• Manage cross-functional projects from initiation through completion
• Understand business requirements, objectives, scope, and expected project outcomes
• Develop and maintain project plans, timelines, communication plans, and deliverables
• Schedule and facilitate project kick-off meetings, status meetings, and ongoing project discussions
• Track project milestones, deliverables, dependencies, and task completion
• Ensure projects are delivered within agreed timelines and budgets
• Provide regular project status updates to the PMO, business stakeholders, and leadership
• Identify, track, and mitigate project risks and issues, escalating when necessary
• Collaborate with business leaders, project resources, client teams, and other stakeholders
• Support recurring operational projects focused on improving efficiency and consistency

About you

• Bachelor's degree or equivalent
• 3+ years of project management experience
• Strong experience managing projects involving multiple teams and stakeholders
• Experience developing and maintaining project plans, timelines, status reports, and communication plans
• Strong knowledge of project risk, issue, and deliverable management
• Advanced working knowledge of Microsoft Excel, PowerPoint, Word, and Microsoft Project
• Strong stakeholder and relationship management skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Strong problem-solving and process improvement capabilities