Project Manager

Job Summary

The Project Manager will supervise project management. Duties and responsibilities include but are not limited to managing the Project team, consulting the Director of IT on project management operations, reporting on requested metrics, developing and implementing policy and procedures governing project management operations, plan, coordinate, and oversee IT projects, identify project goals, objectives, and scope, create project plans, resource management, communicate with stakeholders and IT to identify risks, track issues, and monitor progress of IT projects.

About Us

Located in south-central Pennsylvania, York County Government offers many exciting and challenging opportunities to learn and grow in a career while making a difference in the lives of York County residents. Each County department meets a unique need in the community and provides an opportunity for both professional growth and personal satisfaction. York County offers a competitive wage and benefit package.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage projects from initiation through completion to ensure they are delivered on time, within scope, and in alignment with organizational objectives.
• Oversee day to day operations of the Project team.
• Monitor and report on key performance metrics for the Project team. Contribute to the development and enhancement of IT policies and procedures.
• Enforce established policies and ensure consistent implementation of procedures across the Project team.
• Develop, maintain, and improve documentation for project management processes.
• Produce project reports and summaries as needed.
• Serve as a liaison between IT leadership, stakeholders, and vendors to ensure clear and timely communication.
• Lead project planning activities, ensuring effective coordination, execution, and oversight.
• Define project objectives, scope, milestones, and deliverables in alignment with organizational goals.
• Identify project risks, track issues, and monitor progress across IT projects.
• Create, assign, and manage project tasks to ensure timely completion.
• Support IT teams with resource planning and allocation.
• Schedule, facilitate, and document project-related meetings.
• Participate in business continuity planning and exercises.
• Manage Project team staffing, including interviewing, selecting, and onboarding new team members.
• Coach, develop, and support employees through ongoing training, feedback, and professional development.
• Conduct regular check ins with direct reports to review performance, progress, achievements, and challenges.
• Complete semiannual performance evaluations for all direct reports.
• Deliver new hire orientation for Project team members.
• Prepare and present project updates and relevant materials to leadership and stakeholders.
• Maintain a strong understanding of IT operations and functions to ensure alignment with project needs.
• Perform other duties as assigned.

Essential Requirements

ESSENTIAL REQUIREMENTS

• At least 2 years with the York County IT Department or 2 years of IT leadership or project management experience.
• Proficiency in current project management best practices.
• Proficiency in Information Technology Infrastructure Library (ITIL) standards.
• Familiar with project management software and dashboards.
• Strong organizational, communication, and customer service skills.
• Ability to build and maintain positive working relationships with colleagues and staff from other County departments.
• Able to perform effectively under pressure and in high-stress environments.
• Capable of explaining technical concepts to non-technical audiences.
• Proven team player with a collaborative mindset.
• Ability to translate business needs and problems into technical solutions.
• Exhibit exceptional managerial, delegation, and leadership abilities.
• Understanding of York County Government's operational model, processes, and strategic goals.
• Skilled in managing projects with project management software.
• Proactively enhance customer support by addressing customer queries and concerns in a timely manner.
• Completion of a Pennsylvania Criminal Background check and fingerprinting, required for all employees in this role.
• Possession of a valid and current driver’s license.

Contact Details

If you have any questions, please contact the county's Department of Human Resources at [email protected].

York County embraces diversity in our community and workforce, and is an Equal Opportunity Employer. All hiring, promotions, demotions, training, and other opportunities are based on qualifications and without regard to race, creed, color, national origin, gender, religion, age, or disability.