Project Manager

Role description

Senior Project Manager – Workers’ Compensation PAS Implementation

Role Overview

Lead the end-to-end delivery of a Workers’ Compensation Policy Administration and Billing transformation for commercial P&C carriers. As the senior delivery owner, you will serve as the primary client interface and single-threaded leader accountable for scope, schedule, budget, quality, and outcomes across discovery, design, build, testing, and rollout. You will orchestrate cross-functional SI and client teams to deliver a production-ready platform that meets regulatory, operational, and business objectives.

Success Outcomes

This role is accountable for achieving measurable delivery and business results, including:

• On-time, on-budget delivery of a production-ready Workers’ Compensation PAS and Billing solution
• Clear solution blueprint and delivery roadmap aligned to business objectives, regulatory requirements, and operational readiness
• Predictable execution cadence, demonstrated through transparent milestones, release forecasts, and quality metrics
• High client confidence and satisfaction, resulting in long-term partnership
• End-to-end functional coverage across intake, underwriting, rating, forms, policy servicing, billing, and integrations
• Regulatory-compliant solutions aligned to WC bureaus, reporting standards, and industry best practices
• Successful migration of legacy Workers’ Compensation policies and billing data to the target PAS with validated accuracy, completeness, and reconciliation
• Minimal business disruption during conversion and cutover, with controlled transition of in-force policies, financials, and historical data

Core Responsibilities

Program Leadership & Accountability

• Act as the single accountable owner for delivery across the full project lifecycle
• Own SOW adherence, financial performance, resourcing strategy, and delivery commitments
• Establish and manage the integrated master plan across functional and technical workstreams

Delivery Execution

• Lead inception and discovery, define MVP and phased delivery scope, and align stakeholders on success criteria
• Drive day-to-day execution across product, architecture, engineering, data, QA, DevOps, security, and documentation
• Establish and enforce delivery governance, cadence, and reporting for both client and internal leadership
• Manage dependencies, risks, issues, and change control with a proactive, solutions-oriented approach
• Ensure release readiness through quality gates, testing discipline, and SDLC controls
• Lead the strategy, planning, and execution of legacy data conversion, including policy, billing, financial, and historical data
• Coordinate conversion scope, sequencing, and cutover strategy across client SMEs, technical teams, and third-party partners
• Establish and manage data validation, reconciliation, and sign-off criteria to ensure conversion accuracy and auditability
• Drive execution of mock conversions and production cutover, ensuring readiness across downstream systems and business operations

Client & Stakeholder Management

• Serve as the primary executive-level point of contact for the client
• Lead steering committee meetings, executive readouts, and milestone reviews
• Build trusted relationships with client executives and delivery leaders while maintaining firm control of scope and priorities

Compliance & Industry Alignment

• Ensure solutions comply with Workers’ Compensation bureau and regulatory requirements (e.g., NCCI, ISO, independent bureaus)
• Partner with functional SMEs to validate regulatory reporting, rating, and operational workflows

Required Qualifications

• 10+ years leading large-scale software or platform implementations, preferably in regulated industries
• 5+ years delivering Commercial P&C solutions, with deep exposure to Workers’ Compensation
• Proven experience leading SI-delivered PAS implementations from discovery through go-live
• Strong command of estimation, planning, dependency management, risk mitigation, and change control
• Practical experience applying and tailoring Agile, hybrid, and Waterfall delivery models
• Hands-on experience with modern PAS platforms and ecosystems (policy, billing, integrations, reporting)
• Demonstrated ability to make decisions under ambiguity, manage executive expectations, and drive outcomes
• Exceptional client-facing, written, and executive-level communication skills

Skills

About RCG Global Services
At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision—propelling organizations through the rapidly evolving landscapes of technology and business. We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize new opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation. The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today’s challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery. We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at www.myridius.com and start leading the change.