Project Manager

Job highlights

• Bachelor s degree in Computer Science,Business Administration,Engineering,or a related field (MBA or PMP certification is a plus)
• . Certifications in project management methodologies (PMP,Scrum,Agile) are preferred. Key Responsibilities

Educational Qualification

• Bachelor s degree in Computer Science, Business Administration, Engineering, or a related field (MBA or PMP certification is a plus).
• Proven experience in leading and delivering IT or SaaS projects.
• Certifications in project management methodologies (PMP, Scrum, Agile) are preferred.

Key Responsibilities

• Lead end-to-end project lifecycle from discovery to delivery.
• Collaborate with clients to define project scope, objectives, and deliverables.
• Create accurate project estimations, timelines, and budgets.
• Track progress and performance using project management tools (e.g., Zoho Projects, Jira, Confluence).
• Ensure timely and quality delivery of projects within defined scope.
• Manage client relationships, handle feedback/escalations, and ensure satisfaction.
• Identify and pursue upselling and cross-selling opportunities with existing clients.
• Allocate resources effectively; plan for team bandwidth, turnover, and continuity.
• Monitor risks, ensure ISO compliance, and implement confidentiality protocols.
• Promote process improvement and identify automation opportunities.
• Encourage adoption of new tools and technologies for operational efficiency.
• Mentor and guide team members to support career development.
• Lead internal training updates and promote cross-functional upskilling.
• Ensure alignment between teams for smooth and efficient project execution.

Key Skills Required

• Strong understanding of Agile, Scrum, and Waterfall project management methodologies.
• Knowledge and minimum 5 years of practical exposure of Salesforce and other technologies
• Proficiency in Zoho Projects, Jira, Confluence, and similar tools.
• Excellent leadership, organizational, and decision-making skills.
• Exceptional communication and stakeholder management abilities.
• Experience in risk management, budgeting, and resource planning.
• Ability to analyze project data and deliver actionable insights.
• Experience with IT product lifecycle, client management, and team mentoring.