Project Manager

Job Overview

The Project Manager will be expected to perform the following functions across multiple clients:

• Define and set expectations of service delivery of all Opus Health
• programs and ensure client needs are met.
• Collaborate with the internal account team to provide insight into program performance.
• Identify and introduce program improvement opportunities to the internal account team that best match the needs of the client’s goals.
• Work closely with internal Opus Health cross-functional teams to ensure successful and timely program implementation.
• Utilize available reporting tools to create and review reports in an effort to
• monitor and report program performance as well as analyze trends.

Essential Functions

• Project implementation and maintenance including creating and managing timelines in accordance with the client contracts and business requirements document.
• Coordinate and client training on the use of web based products and reporting tools.
• Define and update status reports as appropriate to meet changing business needs and technical requirements.
• Coordinate and lead client status meetings and internal status meetings on a regular basis.
• Develop project plan including timeline, strategies, scheduling, and risk analysis.
• Coordinate various program deliverables with all functional groups (internal, external), ie. Brand personnel, third party agencies and technology partners to ensure a smooth delivery of the product(s).
• Manage projects from inception through the end of project life cycle while optimizing project timelines, financials and client expectations.
• Proactively escalate risks and own resolution for any operational issues impacting project schedules.
• Ensure all documentation related to project delivery is maintained in appropriate systems.
• Assist in the creation of Customer Requirement Documents, project documentation and work instructions.
• Ability to interpret results, ranging from simple data review to data trending/mining. Works directly with clients and technical and operational leaders to identify program requirements.
• Responsible for program forecasting and providing details to finance for monthly billing

Job Requirements

• Bachelors Degree of any relevant course/training
• Typically requires 3 - 5 years of prior relevant experience.
• Requires advanced knowledge of job area, and broad knowledge of other related job areas, typically obtained through advanced education combined with experience.
• Work in a fast paced environment
• Multi-task across assignments for multiple clients
• Keep detailed and organized documentation
• Take ownership and be accountable for assigned projects
• Effectively communicate and collaborate with the internal account team
• Guide cross-functional project teams and provide ongoing operational supervision to client programs.
• Knowledge of the pharmaceutical landscape and copay or patient assistance programs is preferrable.
• Amenable to work on Hybrid Set up
• Amenable to work on US Shift