Project Manager

Position Summary:**Previous Project Management Experience in Contract Manufacturing Environment is Strongly Preferred**

The Project Manager serves as the interface between the company and its customers to establish and maintain strong relationships by providing excellent customer service. This position will have the overall responsibility for coordinating development efforts, PO execution and completion, and managing project timelines while liaising with key internal and external stakeholders to drive the production plan in an effort to deliver finished products to meet client delivery dates.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Establishes and maintains customer relationships within the industry.

Makes outbound lead follow-up calls to potential and existing customers to qualify leads and sell additional products as directed by upper level management.

Travels and attends trade shows.

Updates sales materials, presentations and literature and provides product demonstrations to qualified customers upon request.

Manages the new product development efforts as well as the catalog of open stock SKUs for multiple clients.

Coordinates with clients and R&D team on new product formulations as directed.

Responds in a timely manner to client requests and provides excellent customer service to clients on an on-going basis.

Obtains product information from clients to comprehensively fill out the RFQ form in an effort to support the quoting process.

Sources new raw and packaging materials; negotiating and validating pricing to facilitate the quoting process.

Collaborates with R&D during formulation and formula approval to facilitate product quotes

Submits completed quoting template to finance and/or upper-level management for review and approval.

Collaborates with clients and internal departments to establish the timelines for purchase orders and establish delivery schedules.

Tracks projects closely and coordinates with internal departments in an effort to meet client delivery dates.

Actively participates in daily production planning meetings.

Coordinates with internal departments on testing as necessary.

Initiates investigations and escalates through necessary internal departments in an effort to resolve customer complaints or issues with products and/or deliveries.

Facilitates the production rework process as applicable.

Addresses all client communications in a professional, calm and respectful manner, taking care to provide reassurance and swift resolution.

Prepares weekly client open orders reports and provides client with regular updates.

Coordinates calls and meetings with clients to discuss and review new projects and timelines.

Communicates and negotiates with external suppliers to purchase new raw and packaging materials.

Collaborates with clients, suppliers and internal stakeholders to communicate new and existing artwork and/or artwork changes.

Coordinates sample shipping to and from clients and/or suppliers.

Collaborates with the internal regulatory team to support client regulatory needs.

Coordinates with clients and internal departments on all documentation needed for shipping and receiving.

Follows internal processes and coordinates the smooth flow of information between departments to manage all project timelines.

Stays informed and abreast of industry and market advancements and changes.

Supports the company safety initiatives, participates in company training requirements, and follows Standard Operating Procedures (SOPs).

Performs other related duties as assigned.

Education/Experience/Skills:

Bachelor’s degree in Business Administration, Engineering, or related field of study required.

At least 3 years of previous project management experience required.

Highly organized, detail-oriented and able to manage time efficiently in a fast-paced environment.

Possesses strong written, verbal and communication skills.

Ability to handle multiple tasks and priorities simultaneously while providing professional communication at all times to both internal and external stakeholders.

Language Ability: Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.

Mathematical Ability: Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs.

Reasoning Ability: Define problems, collect data, establish facts and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills: Intermediate knowledge of Microsoft Office Suite, email and project management software.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus.

The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is regularly required to sit and talk or hear.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Project management: 3 years (Required)
• CGMP: 3 years (Preferred)
• manufacturing industry: 3 years (Preferred)

License/Certification:

• PMP (Preferred)

Ability to Commute:

• Fort Worth, TX 76155 (Required)

Work Location: In person