Project Manager

Position Summary:

The OGM Support PM is a hybrid operational support role within the Onsite Graphics Management Team. The position provides project management, administrative, workflow coordination and KOART task management support to multiple Onsite Graphics Managers (OGMs) across a portfolio of markets and brands.

The role acts as a central coordinator between OGMs, production functions and internal Project Managers to ensure packaging and artwork projects are efficiently established, tracked, routed, reviewed and delivered in line with agreed timelines, quality standards and process requirements.

Unlike an Onsite Graphics Manager, this role does not own the overall client relationship or strategic account management responsibilities. Instead, the OGM Admin PM focuses on operational execution, workflow administration, project coordination and project delivery support, ensuring visibility, consistency and control across multiple workstreams.

The role plays a critical part in enabling On-time and On-quality delivery by maintaining project data, managing workflow systems, tracking milestones, supporting approvals, escalating risks and supporting continuous improvement across the artwork process. The position combines project coordination skills with packaging artwork knowledge and requires exceptional organisation, attention to detail and stakeholder collaboration.

Key Responsibilities:

Project Setup & Coordination

• Support OGMs with the creation, setup and administration of packaging and artwork projects.
• Coordinate project initiation activities and ensure project information is complete and accurate.
• Facilitate the transfer of project requirements between OGMs, production teams and studio resources.
• Maintain project records, trackers and workflow systems.

KOART & Workflow Management

• Create, manage and monitor KOART tasks and associated workflows.
• Ensure projects are routed correctly through required approval stages.
• Track artwork reviews, approvals and workflow status updates.
• Support timely completion of KOART-related activities and follow-up actions.
• Maintain visibility of outstanding approvals, overdue tasks and workflow bottlenecks.
• Escalate workflow issues where project timelines may be impacted.

Artwork Administration & Project Delivery Support

• Support coordination of artwork, packaging, pre-press and print-ready production activities.
• Monitor project progress against agreed milestones and deadlines.
• Coordinate artwork routing and ensure all required stakeholders are engaged at appropriate stages.
• Assist with administrative checks to ensure project readiness prior to production.
• Support the timely delivery of approved artwork to studio.
• Assist OGMs in managing packaging development and execution activities across multiple markets.

Stakeholder Coordination

• Act as the day-to-day operational liaison between OGMs, studio and other OGM PMs.
• Provide ADs/OGMs with visibility of project status, timelines and key milestones.
• Support client communications relating to project progress, approvals, timelines and delivery updates if directed by OGM.
• Build effective working relationships with internal and external stakeholders.
• Respond to project-related requests in a timely and professional manner.

Tracking, Reporting & Governance

• Maintain project trackers, status reports and workflow dashboards.
• Provide accurate reporting on project progress, workload and approval status.
• Monitor project activity and identify risks, delays, resourcing concerns or dependency issues.
• Escalate project risks, timeline concerns and process issues to OGMs and leadership as appropriate.
• Support project reviews, planning meetings and operational discussions.

Quality & Compliance

• Support quality control processes and artwork governance requirements.
• Ensure project documentation is complete, accurate and maintained in accordance with established procedures.
• Verify that project information and supplied materials align with documented requirements.
• Support compliance with artwork, packaging, approval and production processes.
• Assist with maintaining consistency and adherence to training and guidelines.

Continuous Improvement & Knowledge Support

• Contribute to continuous improvement initiatives focused on artwork workflows, project management and operational efficiency.
• Identify recurring process challenges and opportunities for improvement.
• Support onboarding and training activities for new team members and stakeholders where required.
• Assist in maintaining process documentation, guides and best practice materials.
• Promote adoption of standardised workflow and project management processes.

Work Mode: Work From Office

Location: Chennai