Project Manager, Digital Solutions & Services, Transformation Office

Responsibilities

As a key member of NTUC’s Digital Solutions & Services team, you will support the Director, Digital Solutions & Services to:

• Manage and drive digital projects throughout the entire lifecycle:
• Plan and lead the projects from initiation to delivery
• Derive budget, prepare approval paper, project charter and facilitate the project approval process
• Review and negotiate the project contracts
• Plan and manage the projects which includes preparing project schedules, plan and coordinate project activities, budget and payment schedules as well as manage project resources and mitigate risks and issues
• Leverage project management tools to track project performance and schedule adherence to ensure on-time on-budget delivery of business requirements
• Make effective decisions when presented with multiple options for how to progress with the project
• Direct involvement in technical solutioning discussions
• Provide timely updates to senior stakeholders on project progress, impact, major milestones, and risks on a regular and a need-to basis
• Perform quality control on the project throughout lifecycle to maintain the standards expected
• Oversee and ensure proper documentation and deliverables of each project phase (business requirements, functional specification, project plan, test strategy, test plan etc.), training and support of new/modified applications
• Primary liaison to manage vendor for successful delivery and performance of projects including:
• Vendor management to ensure that vendor meets the contractual agreement, service level agreement (SLA) and deliver IT systems on-time according to plan and within budget
• Monitor vendors’ performance according to contractual obligations and SLAs
• Facilitate knowledge transfer with external vendor and internal team
• Manage outsourcing contracts and environment to ensure that contractual obligations are met, projects are successfully delivered by vendors/service providers
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy.
• Identifying and managing potential risks and liabilities of multiple projects: Monitor and coordinate efforts between multiple vendors

Requirements

• Tertiary qualification in IT or a related discipline, preferably with at least 10 years' relevant experience
• PMP or CITPM certified
• Demonstrated ability in leading and managing IT projects, and prioritize projects to meet deadlines
• Experience in business analysis, system analysis and design or programming
• Have done a full project implementation for system and system revamp. Understand best practices and standards (ITIL, ISO 27001, Software Development Life Cycle (SDLC) methodology, etc.)
• Experience with contract negotiation and tender preparation.
• Good working knowledge of computer systems, security, network, and databases
• Self-motivated and able to work independently
• Good analytical, communication and interpersonal skills

Only shortlisted candidates will be notified.