About ScienceLogic…

ScienceLogic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT — where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale.

We’re accelerating digital transformation through the power of automation, AI, and analytics — giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence.

Location: Remote role with Greater London Area Preferred but open to candidates across UK

What you'll be doing…

• Creating and maintaining project plans, schedules, RAID logs, status reports, and delivery documentation
• Managing project scope, milestones, deliverables, dependencies, and timelines
• Leading project governance routines including weekly reviews, status meetings, and steering committees
• Monitoring project health and proactively identifying risks, issues, and blockers
• Keeping projects on track for scope, timeline, budget, and customer expectations
• Building and maintaining strong relationships with customer stakeholders throughout the project lifecycle
• Acting as the primary coordination point between customers and ScienceLogic delivery teams
• Leading project status calls, executive reviews, and steering committees, adapting communication style for technical, operational, and executive audiences
• Understanding customer business objectives and ensuring project activities stay aligned to measurable outcomes
• Translating technical delivery activities into business value and identifying whitespace opportunities beyond immediate scope
• Developing a strong understanding of ScienceLogic solutions, AI capabilities, and platform architecture
• Using AI, Copilot, Power Automate, and workflow orchestration to build automation for reporting, RAID management, action tracking, resource planning, and customer communications
• Driving projects with urgency and ownership, and pushing back professionally on scope creep or unrealistic timelines
• Owning project risks, issues, and escalations through to resolution, coordinating cross-functional response across PS, Support, Product, Engineering, SRE, CS, and Sales
• Coordinating resource requirements, supporting forecasting and capacity planning, and tracking consultant assignments across active engagements

Qualities you possess…

• Think commercially and strategically, not just operationally
• Understand customer value and business outcomes, not just project milestones
• Move comfortably between technical teams and executive stakeholders
• Technically curious, with an appetite for AI and automation
• Challenge conventional approaches and thinks creatively
• Spot opportunities where others see tasks
• Strong business acumen and customer awareness
• Comfortable holding stakeholders accountable
• Persistent, resilient, with strong follow-through
• Confident enough to challenge customers when required
• Take ownership of problems and drives them to resolution
• Operate with urgency and personal accountability

Nice to have…

• Experience with AI tools such as Microsoft Copilot, ChatGPT, Power Automate, or Power Apps
• Experience building workflow automations and productivity improvements

Benefits & Perks

• A remote-first culture
• Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
• Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
• 5-year Service Milestone Sabbatical.
• Paid parental leave.
• Generous employee referral bonus program.
• Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
• The opportunity to learn and develop from some of the best and brightest minds in the industry!